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Dave's Hot Chicken
- Chicken Shop
- Oakland, CA
About this business
Location details
2228 Broadway, Oakland, CA, 94612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
ass location cause they made me pay for a water cup but it's ight if not that was the case
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Ordered a sandwich online and received one of the saddest look sandwiches I've ever seen. The absolute bare minimum of cole slaw, which added to the dryness of the sandwich. Don't plan on ordering from here again.
Business response:
It's a downer to learn we didn't deliver the experience you expected. We take this seriously and want to make things right. Tell us more at http://tellusdirect.com/dhc so your next review can be as bright as five stars.
Delivery quality has gone wayyyyy down. Ordered on Doordash, got my usual (#2, medium spicy) and two bites in I realize there's the tiniest amount of slaw on the sandwich and there's no sauce. This amount of slaw is laughable. It was like this on both sandwiches. Also, paying $1 for "Xtra pickles" and getting 3 pickle chips is silly. Don't bother. To top it all off, the spice level is inconsistent. Bummer bc this place used to be decent.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
I could see my order on top of the pass through. Two employees looked at it. Did anyone call out my number for several minutes? NO. I had to go to the counter and ask for my food, ffs. Last time coming here.
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Dude chicken 9/10 ! I really was hoping that when I ordered the hot chicken and cheese fries I would have gotten a good amount of cheese, you know ? Why they skimp me out on the cheeeesssee WHERES THE CHEESE
Business response:
Thank you for the four stars! We're glad you enjoyed your time with us. We're always looking to improve and would love to hear more from you at http://tellusdirect.com/dhc. Your feedback is vital in helping us provide the best experience possible!"
We visited the new location in El Cerrito. We tried almost everything on the menu and walked away only liking the fries. I wish that they would've put another chicken chain here instead of Dave's.
Business response:
Hi Sarah, We would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Chicken was not spicy at all. More of a paprika heat than a real spice. Also don't like the all white chicken tenders. World famous Hotboys is way ahead of this place!
Business response:
Hi Chris, We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc, we would like to make this up to you! -Julie
I will not return. The service was great! People were friendly. The restaurant was clean. It was 70 degrees outside and 90 degrees inside. No air conditioning, only portable evaporative cooling that was not turned on. The food was edible. Would I go back? No!
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
pros: best chicken in town. cons: service so bad it makes you want to tip better elsewhere
Business response:
Thank you for leaving a great review despite of the service that you received during your visit. We would like to make this right. Please reach out to us at http://tellusdirect.com/dhc if you have a minute.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,002 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.