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5615 E. Broadway Blvd, Tucson, AZ, 85711, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:45 p.m. | |
| Tue | 11:00 a.m. to 10:45 p.m. | |
| Wed | 11:00 a.m. to 10:45 p.m. | |
| Thu | 11:00 a.m. to 12:45 a.m. | |
| Fri | 11:00 a.m. to 12:45 a.m. | |
| Sat | 11:00 a.m. to 12:45 a.m. | |
| Sun | 11:00 a.m. to 10:45 p.m. |
First visit I ordered the Reaper because I read another review which stated it was not hot. Well let me tell you it was hot the chicken tender is good size but it was dipped with a lot of chili powder which is probably why it's called the Reaper. I did not enjoy it at all, the fries and mac & cheese are good. Customer service was excellent a very nice young man helped us. If you visit I suggest you do not order the reaper, I like hot like habanero but the Reaper seasoning was not good. I bet the hot spice is better.
Business response:
Hi Veronica, We appreciate the love and support. Hope to have you back soon! -Julie
Meh. This place ain't it. I don't understand the long lines and waits. But then I looked around, it's wps.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Pretty good. I wish I could give a 3 and a half rating. The food was pretty good. The medium was HOT- almost unbearable (and I can handle spicy)! The Mac & cheese is really good. The fries were just okay. My biggest issue was with the staff and restaurant itself. It was FILTHY- trash piled up, employees walking past dirty tables and overflowing trash cans. It just seemed like no one cares. Luckily the food was good enough I will give it another go. I just hope that the kitchen doesn't look like how the dining room did.
Business response:
Thanks for taking the time to share your experience with us! If you have an extra minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would love a chance to hopefully impress you and earn that last star.
I had a Dave's #3 combo ($12.99) with medium spice and a large vanilla shake ($4.99). The combo came with one slider and one tender plus fries. It was supposed to include kale slaw but didn't. The shake was so-so, too sweet. The chicken was OK. If I went back, I'd pick a less spicy option -- but I doubt I'll go back. It's nothing special.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
We went to Dave's when it first opened and have been back several times. While the chicken hasn't changed, still a 10 out of 10, the place isn't being maintained. Today as well as the last few trips, the restrooms are very dirty. Trash on the floor, dirty toilet and sink and no soap. We saw a cook use this restroom and then go right back into the kitchen. There's no way they could have clean hands. In addition, the napkin holder was almost empty, trash receptacles were leaking fluids from drinks. Someone came out with a di... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Abysmal quality for outrageous price. Stale poverty bread was insult to injury. Very tacky atmosphere.
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
they have the wo customer service ask for cheese fries didn't come with cheese then bought extra cheese and didn't come with it and then gave a quarter full thing of cheese not only has this happened once every time I go so not going anymore!!!! Houstons hot chicken is better people are better and now thinking of buying in to a franchise with Houston hot chicken to put across the street of Dave's just to put them out of business which they probably will be soon anyways!!! every time I've been there people passed off about th... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
I was pretty disappointed in this place after hearing all the hype surrounding it. The chicken had so much spice rub on it I was crunching on the spices and not the fried chicken itself. I had medium and I thought the heat level was fine. The fries were just generic crinkle cut with some generic seasoning. The price was pretty steep for what I got. Can't really recommend this place.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Where my fry at dave's hot chicken? How could u do this to me i also have no pickles like the pain I am in rn is too much i don't even wanna eat this anymore. I wanted my fries but this woman at the register wanted to ruin my day. I'm so heart broken.
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worhtwhile
Dave's Hot Chicken has a 4.6 star rating with 3,573 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:45 a.m.