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5615 E. Broadway Blvd, Tucson, AZ, 85711, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 10:45 p.m. | |
Tue | 11:00 a.m. to 10:45 p.m. | |
Wed | 11:00 a.m. to 10:45 p.m. | |
Thu | 11:00 a.m. to 12:45 a.m. | |
Fri | 11:00 a.m. to 12:45 a.m. | |
Sat | 11:00 a.m. to 12:45 a.m. | |
Sun | 11:00 a.m. to 10:45 p.m. |
ORDER TOOK AN HOUR AND TWENTY: We ordered online on a Sunday night. We expected it to be a wait since it is new, but the online order site said it would be ready in about 20 minutes at 7pm. When my husband got there, the line was out the door. That was the line for pick up orders as well as in person ordering. My husband is very patient, so he waited. He noticed that people ordering in person were getting their food faster than the people waiting in line for online orders. I understand that it is busy, but they need to make ... read more
No drive through. Asked for a refund because the wait was an hour. Not sure the manager did the refund correctly either. Won't be back. Sad.....
Disappointing given all the hype around Dave's Hot Chicken. Food just OK. Medium hot was mild, but Hot hot was way spicy. This is a fast food place with a cool / hip vibe inside, really geared to a teenage / young / hip clientele, of which I don't belong. But I can understand the appeal. Service was really excellent though. A young bunch of staffers... super friendly, and polite, much better than expected. Also taking a star away due to homeless in the parking lot. Obviously not the fault of the restaurant, but a concern, es... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Terrible service. I had never eaten at a Dave's before, was told there would be a 20 minute wait.... Waited over 40 minutes as they FILLED ON-LINE AND CALL IN ORDERS while ignoring the packed place with tables that had been at least 1hr waiting. Crappy way to run a business. Not sure if they were overwhelmed or just inexperienced but you SERVE TWO TIEMS ON YOUR MENU!!!! Chicken strips and Fries!!!! It shouldn't be that hard! But at least the music was good for the 45 minutes i listened to it. I got my money back and left.... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
The food is really good but if you are ordering online it's a different experience. I have ordered online twice and had two different experiences not bad. Tonight I waited 30 minutes extra and ended up with an order that had a bunch of things that weren't mine. The only way to address the issue is to just go back in. You could call them but doesn't mean they will pick up, they try to get you to submit online. I told the guy who works there i ordered at 6:30 and the online receipt said -arrive at 7:20. I arrive at 7:22 and he... read more
I personally didn't like it all. I ordered spicy and it hardly had spice or flavor. It was greasy. They have one drink station and with the amount of people inside it gets cramped.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Longest wait time ever. Waited for 1.5 hours for food to come out, no warning about the length of wait time whatsoever. Not worth the hype and defiantly not worth the wait. Chicken was over seasoned and we were missing half our order. Could not be more disappointed. After waiting 1.5 hours and not have the sauces and fries..... also frustrating to see the staff messing around when the dinning area is packed with hungry people. Skip this place and go somewhere that won't disappoint.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Waited 2 hours for a chicken sandwich. Absolutely ridiculous. Worst service in town by far. The place is run by children who clearly have no sense of urgency. The food is good but definitely not worth the wait. This is the 2nd time this has happened so clearly its a regular thing.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
2.5 hour wait ? Really? Who is in charge? It was a 1.5 hour wait when ordering (was not aware till 2 hours went by).
Dave's Hot Chicken has a 4.5 star rating with 2,708 reviews.
Dave's Hot Chicken is open now. It will close at 10:45 p.m.