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Dave's Hot Chicken

4.6

About this business

Location details

5615 E. Broadway Blvd, Tucson, AZ, 85711, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:45 p.m.
Tue11:00 a.m. to 10:45 p.m.
Wed11:00 a.m. to 10:45 p.m.
Thu11:00 a.m. to 12:45 a.m.
Fri11:00 a.m. to 12:45 a.m.
Sat11:00 a.m. to 12:45 a.m.
Sun11:00 a.m. to 10:45 p.m.
4.63,569 reviews
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Rhonda L.'s profile image
Rhonda L. 
rating
3 years ago

Service was good. Food was tasty, I wasn't aware the fry's had seasoning. I think that's a little much with chicken that already spicy. Chicken was tasty and fresh. The bread was soft. 

Business response:

We're happy that you're happy! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc to tell us how we can earn that last star? 

Obi G.'s profile image
Obi G. 
rating
a month ago

I came back again because my kids like the spicy chicken, I don't like their chicken it's so salty but I was disgusted and disappointed this establishment is asking a tip ? WTF ! The percentage is like your in the restaurant. No option not to give. I understand this staff are underpaid but why the customers are obligated to tip ? What's the difference between McDonald's, in and out, Arby's and other same service but they are not asking for tips. This is going overboard and shame on this company asking tips, who knows if thi... read more

Business response:

Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile 

Winter M.'s profile image
Winter M. 
rating
5 months ago

Almost no customers. 4-5 staff, and we all still waited over 30 minutes for our orders. They weren't busy, just had ineffective staff 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Peter V.'s profile image
Peter V. 
rating
5 months ago

Everything, terrible service waited an hour almost an hour. Hopefully the food can make up for the terrible service and horrible surroundings. 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Richard V.'s profile image
Richard V. 
rating
5 months ago

Horrible atmosphere. Bathrooms are dirty, lock is messed up and does not work properly. Towel dispenser was not loaded. There was no soap in dispenser and the worker was rude when asked questions. Like if sweeping the dining room was the most of her worries. When everything is not up to par in store. Hopefully the food is not horrible. The woman taking orders was friendly and had a great attitude maybe the only thing going good in this place. Heard great things but it's not looking good so far. Hopefully the food speaks for... read more

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Lela H.'s profile image
Lela H. 
rating
8 months ago

The food is good , i come here every 2 weeks if i want a chicken sandwich. I came in today and service was horrible, the food took almost an hour to be served considering i placed ahead like 30 mins before i arrived. And then to add on the person packing the food forgot my fries and did not want to give us sauce . Yea idk about this location anymore . 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Jasmine M.'s profile image
Jasmine M. 
rating
9 months ago

So I went in yesterday at 6:36 pm I asked for 2 different spices in sandwiches they usually put stickers on them so you know which one is which, I got mild and medium and let me tell you regardless of them NOT putting the sticker It was extremely extremely hot burned my babies mouth. I contacted the store no answer to no suprise. I contacted management and all they had to say was well do better in the future like what the heck? No type of composition or a refund at the very least because I didn't even get to enjoy the meal I... read more

Business response:

We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you. 

Muñiz Z.'s profile image
Muñiz Z. 
rating
9 months ago

I had Kari B take my order and she was super nice and chill. I ended up coming back to place a second order, and while I was waiting for her to finish helping other customers, a heavy-set lady came out and started correcting Kari loudly in front of myself and about four other people. Honestly, she could've easily pulled Kari aside in the back to talk to her instead of calling her out in front of customers. If Kari was still training or unsure about something, I feel it would've been more appropriate and professional to hand... read more

Alejandro B.'s profile image
Alejandro B. 
rating
9 months ago

Good always takes FOREVER. However, I don't blame the employees attitude as the AC has been broken for a while now. I've been here twice in the last 2 months and it's ALWAYS blazing hot. Not fair to the staff there and not fair to the paying customers. Unfortunately never returning here. I gave it a second chance after trying it in Irvine, CA but if management does not care about the AC I cannot imagine what else they don't care about. Please fix the AC. Thanks. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 3,569 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:45 a.m.