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Dave's Hot Chicken

4.7

About this business

Location details

3817 Center St NE, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to 1:00 a.m.
Sat11:00 a.m. to 1:00 a.m.
Sun11:00 a.m. to Midnight
4.71,931 reviews
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Laura K.'s profile image
Laura K. 
rating
2 years ago

They shove the tip screen in your face first thing at the drive through. I spent $35 for two combo meals at the drive through and then the first choice on the tip screen was a $5 tip. I left a tip because it was embarrassing to be put on the spot like that, but I won't be back. This was our first time to try Dave's Hot Chicken. $40 for two basic chicken sandwiches, fries and a drink was too much. I hope a manager sees this. 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie 

krysta l.'s profile image
krysta l. 
rating
2 years ago

Update to my raving review!! Nope. I take it all back. They discontinued the cauliflower option so now it's no more Dave's hot chicken for me That stinks! 

Business response:

Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Marissa T.'s profile image
Marissa T. 
rating
2 years ago

Only car in line in the drive thru and waited for about 10 minutes for my food which totaled $35 for a #2 and a #3 and 2 sodas.. then when I got home and opened it up it looked like the cheese still had the plastic wrap on it??? I ended up calling and did receive a full refund hence the 2 stars but will not return.. 

Business response:

Hi Marissa, We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie 

Dutch S.'s profile image
Dutch S. 
rating
2 years ago

Great food but the wait can be critical. I'm currently in the drive thru 20 minutes after ordering and haven't moved a car length. Order in advance or you might be late returning to work. Lost a star because of the wait time. 

Business response:

Hi Dutch, Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Stewart B.'s profile image
Stewart B. 
rating
2 years ago

My wife and I went here last week. We went through the drive-thru. The staff were indifferent. They looked bored and disinterested. We bought chocolate shakes with M&M's on top. I'd never been served a warm milkshake until now. Seriously, the shakes were warm. My wife says that this place advertises that they use "real ice cream" in their shakes. It did not taste like they did. They tasted like what a warm McDonald's milkshake would taste like, and that's not good. I am not the only person who stated that Dave's sh... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Michele B.'s profile image
Michele B. 
rating
2 years ago

Very disappointing. Did drive through, only one car in front of us, took a super long time to just get the number 1. Bread was plain white bread not toasted at all, with one smear in the middle of a piece with a tiny spot of spice. French fries were greasy and over seasoned. Chicken was moist but smothered with so much paprika and spice you couldn'tenjoy the chicken, no wow factor at all. Will not be going back 

Business response:

I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Chuck P.'s profile image
Chuck P. 
rating
2 years ago

Service was good food didn't do it for me. Rub is overly salty and dry. Sorry Dave, just my opinion. 

Business response:

I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Janelle L.'s profile image
Janelle L. 
rating
2 years ago

So they opened at 11am. We made our order at 11:02 am. Given a buzzer. Soda machine out front didn't work. Had to get soda from back. Our buzzer vibrated at 11:17am, went to get food. Said they hadn't started our order yet ??.?.what's that about ?? With them opening at 11am. I looked around, numerous tables were dirty. Not sure why with all the workers I saw, tables would be dirty??? we both ordered medium heat chicken sliders. They were spicy for us. the Mac and cheese is creamy, it's alright, I've had better. The fries w... read more

Business response:

We'd really love a second chance to earn those 2 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 1,931 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 1:00 a.m.