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Dave's Hot Chicken
- Chicken Shop
- Salem, OR
About this business
Location details
3817 Center St NE, Salem, OR, 97301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
Food is ok, not worth the 20 minute wait to get my food. If you are the manager or work there please let ppl know if you think it'll be later than like 5 minutes this was at 2 today and there was 2 ppl ahead of me. I got the medium spicy and it didn't have much flavor
Business response:
Thanks for sharing your feedback, Travis. We’re sorry to hear that the wait time and flavor didn’t meet your expectations. We’ll definitely take your comments into consideration to improve our service. If you’d like, feel free to reach out to us at dhcfeedback.com so we can make it right. Hope you give us another shot soon!
Food is ok, not worth the 20 minute wait to get my food. If you are the manager or work there please let ppl know if you think it'll be later than like 5 minutes this was at 2 today and there was 2 ppl ahead of me. I got the medium spicy and it didn't have much flavor
Business response:
Thanks for sharing your feedback, Travis. We’re sorry to hear that the wait time and flavor didn’t meet your expectations. We’ll definitely take your comments into consideration to improve our service. If you’d like, feel free to reach out to us at dhcfeedback.com so we can make it right. Hope you give us another shot soon!
The food was okay. It's chicken strips and nothing stood out over other chicken strips. We got some mild and some hot. Hot wasn't that hot for us. Fries were good. Fry sauce was excellent!! No one was there (customers )and we had to wait for quite a while for ordering and being served. You get a piece of white sliced bread under your strips?? The buns on the sliders were fine though we prefer for toasted. The slider slaw was also fine but nothing to write about.
Business response:
Thank you for letting us know about your experience. We apologize for falling short and would love to learn more about how we can improve. When you have a moment, could you share further feedback at dhcfeedback.com? We want to ensure we can address this properly.
Ordered my food. Waited 40 minutes. Went to the counter to see what was going on. They completely forgot about the order and weren't even making it. Asked for a refund. Will not be returning to this location.
Business response:
Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc
We would come here pretty often and we actually enjoyed it but the last time we came here my boyfriend's order looked like it had been messed with and we called the same day to complain about it and they told me they would issue us a full refund mind that was January 15th and I waited a full week and decided to call back they told me the same thing that they would issue me a refund so I waited and each time I called they would either tell me that they were going to issue me a refund or that they would talk to there manager. ... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
This was ridiculous. Waited in the drive thru for 25 minutes and this is how they bagged our food. Im never coming back.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie
They shove the tip screen in your face first thing at the drive through. I spent $35 for two combo meals at the drive through and then the first choice on the tip screen was a $5 tip. I left a tip because it was embarrassing to be put on the spot like that, but I won't be back. This was our first time to try Dave's Hot Chicken. $40 for two basic chicken sandwiches, fries and a drink was too much. I hope a manager sees this.
Business response:
We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie
Update to my raving review!! Nope. I take it all back. They discontinued the cauliflower option so now it's no more Dave's hot chicken for me That stinks!
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
Only car in line in the drive thru and waited for about 10 minutes for my food which totaled $35 for a #2 and a #3 and 2 sodas.. then when I got home and opened it up it looked like the cheese still had the plastic wrap on it??? I ended up calling and did receive a full refund hence the 2 stars but will not return..
Business response:
Hi Marissa, We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 1,819 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.