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Dave's Hot Chicken

4.6

About this business

Location details

3817 Center St NE, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to 1:00 a.m.
Sat11:00 a.m. to 1:00 a.m.
Sun11:00 a.m. to Midnight
4.61,654 reviews
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William S.'s profile image
William S. 
rating
a year ago

Ordered my food. Waited 40 minutes. Went to the counter to see what was going on. They completely forgot about the order and weren't even making it. Asked for a refund. Will not be returning to this location. 

Business response:

Oh no! We're so sorry about this experience. We go hard for perfection, but we know it's like catching smoke. Please allow us to let us make it up to you and reach out to us at http://tellusdirect.com/dhc 

Jocelyn S.'s profile image
Jocelyn S. 
rating
a year ago

We would come here pretty often and we actually enjoyed it but the last time we came here my boyfriend's order looked like it had been messed with and we called the same day to complain about it and they told me they would issue us a full refund mind that was January 15th and I waited a full week and decided to call back they told me the same thing that they would issue me a refund so I waited and each time I called they would either tell me that they were going to issue me a refund or that they would talk to there manager. ... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie 

Taylor B.'s profile image
Taylor B. 
rating
a year ago

This was ridiculous. Waited in the drive thru for 25 minutes and this is how they bagged our food. Im never coming back. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you-Julie 

Laura K.'s profile image
Laura K. 
rating
a year ago

They shove the tip screen in your face first thing at the drive through. I spent $35 for two combo meals at the drive through and then the first choice on the tip screen was a $5 tip. I left a tip because it was embarrassing to be put on the spot like that, but I won't be back. This was our first time to try Dave's Hot Chicken. $40 for two basic chicken sandwiches, fries and a drink was too much. I hope a manager sees this. 

Business response:

We appreciate you sharing your feedback as it helps us learn how to improve. We want another chance to hopefully WOW you. Please connect with us at https://tellusdirect.com/dhc. -Julie 

krysta l.'s profile image
krysta l. 
rating
a year ago

Update to my raving review!! Nope. I take it all back. They discontinued the cauliflower option so now it's no more Dave's hot chicken for me That stinks! 

Business response:

Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Marissa T.'s profile image
Marissa T. 
rating
2 years ago

Only car in line in the drive thru and waited for about 10 minutes for my food which totaled $35 for a #2 and a #3 and 2 sodas.. then when I got home and opened it up it looked like the cheese still had the plastic wrap on it??? I ended up calling and did receive a full refund hence the 2 stars but will not return.. 

Business response:

Hi Marissa, We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you? -Julie 

Dutch S.'s profile image
Dutch S. 
rating
2 years ago

Great food but the wait can be critical. I'm currently in the drive thru 20 minutes after ordering and haven't moved a car length. Order in advance or you might be late returning to work. Lost a star because of the wait time. 

Business response:

Hi Dutch, Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie 

Stewart B.'s profile image
Stewart B. 
rating
2 years ago

My wife and I went here last week. We went through the drive-thru. The staff were indifferent. They looked bored and disinterested. We bought chocolate shakes with M&M's on top. I'd never been served a warm milkshake until now. Seriously, the shakes were warm. My wife says that this place advertises that they use "real ice cream" in their shakes. It did not taste like they did. They tasted like what a warm McDonald's milkshake would taste like, and that's not good. I am not the only person who stated that Dave's sh... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie 

Michele B.'s profile image
Michele B. 
rating
2 years ago

Very disappointing. Did drive through, only one car in front of us, took a super long time to just get the number 1. Bread was plain white bread not toasted at all, with one smear in the middle of a piece with a tiny spot of spice. French fries were greasy and over seasoned. Chicken was moist but smothered with so much paprika and spice you couldn'tenjoy the chicken, no wow factor at all. Will not be going back 

Business response:

I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 1,654 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is closed now. It will open at 11:00 a.m.