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Dave's Hot Chicken
- Chicken Shop
- El Cerrito, CA
About this business
Location details
5010 El Cerrito Plaza, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
$16 for 2 piece tenders and a side of fries. Orders are super slow to come out. Wait it more than half an hour for my small order. other customers are complaining to the employees as well. For $16 I can buy a whole chicken is more expensive than Wingstop.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
Doesn't live up to the hype. I remember seeing this SOCal chicken strip spot get a bunch of hype during the pandemic w long lines so was curious when they opened at EC Plaza. I ordered a 2 piece strip meal and added a strip and it was $19!! For three strips, fries and 3 slices of white bread. Ordered it medium but it wasn't spicy. Chicken and fries were soggy. Tasty but soggy. Not worth the price and didn't live up to the hype. Popeyes is just down San Pablo, go there if you're looking for chicken strips!
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit www.tellusdirect.com/DHC so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
I love hot chicken, so I was excited to see this addition to the El Cerrito Plaza. The chicken was very tender and moist... and the flavor good though I thought hot and I am a very high heat level, but it was about as hot as I could take while still tasting it. They had two more levels above this... Try at your own peril. But sadly I would never go back...over $16 for two pretty flimsy chicken strips and a reasonable portion of fries... But way way way too expensive and then served on two pieces of old fashion wonder brea... read more
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit www.tellusdirect.com/DHC so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
food was disappointing as expected based off the customer service. we came on Drake's birthday and the cashier rudely told part of our group that we weren't selected for the free sliders and took the promo off, when the people before and after us clearly "were selected." would be fine but the portion size was poor as well - would recommend a different chicken place instead.
The food is good. I tried the extra hot and they're not kidding around -- flavor was great but it is very spicy by American restaurant standards. I went on a Monday for lunch and it wasn't crowded at all. I waited maybe 10 mins for my food so I assume everything is cooked fresh to order. With the good out of the way, I'm giving them two stars because this place has a fatal flaw that really bothers me. Every meal seems to be served in a giant styrofoam container inside a disposable plastic bag. At first I thought they jus... read more
food was decent, low stars because they asked for ID when I picked up my food, like I happened to just guess the right name for the food you have behind the counter?
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit www.tellusdirect.com/DHC so we can address your concerns directly. Thank you for bringing this to our attention.
This was a disaster for me. As I write, it is 1 AM and I can't sleep due to burping and tummy discomfort. I ordered 2 tenders and fries with "lite mild" spice, to go, and got home shortly after 5 PM. The tenders were covered in spice which was way too hot when I tasted it. I rinsed them off as much as possible and dried them with paper towels; they were still spicy (and horribly salty) but I thought they would be edible. The chicken was rather dry and I cut off the crispy edges but ate most of it. The fries were crinkle fri... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Any attempt at tasting the food was spoiled by the extremely loud loudspeaker screeching each time an order was ready. We won't go back because of that. It was busy and there were a lot of numbers being shouted into a microphone. The numbers could have been announced in a normal speaking voice, but the workers were yelling into the microphone. I couldn't even have a conversation with the person I was with because of the noise of non-stop number shouting. See ya!
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
We bought food here a few hours ago for our job, and the packaging of our food was horrible/lazy. We bought four separate double sliders/fries combos. They brought out our food in 4 different Boxes, which would have been okay, BUT...... They packaged one combo separately (which was great), and the other three combos in a crazy way. One box had 3 chicken sliders, the other box had the other chicken sliders, and the final box had the fries for all three combos. We asked them why would they not just package the combos separa... read more
Business response:
I am so sorry that you didn't enjoy your meal! We certainly strive to ensure every guest loves their experience with us. I would love to know a little more about your experience, and hopefully get a second opportunity to impress! Would you be willing to connect with us at https://tellusdirect.com/dhc so we can make this up to you? -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.2 star rating with 366 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.