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5010 El Cerrito Plaza, El Cerrito, CA, 94530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
Their opening day! The lines were long but I waited. Their service was excellent! Ambiance- comfy with plenty of tables inside and out. Food - the chicken tenders were hot and tasty! First time I had fries at Dave's! They were crispy and yummy. Go Dave go!!!
Love the foods and the keychain souvenir. I ordered medium spicy level, love it. The fries are excellent. Added another layer of flavor if you have honey/Dave's sauce on the chicken tender; Employees are friendly, but one of them is very very shy, but I can tell they are all trying their best within their roles :D The only thing I don't like... music is too loud. Other than that, NICE. I will definitely eat here again.
I placed an online pickup order, but when I arrived, the staff repeatedly told me they didn't have it. After I showed my confirmation email, they realized they gave my food to someone else without checking for the confirmation. Once they realized the mistake and saw how upset I was, they offered to remake the meal. It took an extra 20 minutes, which caused me to miss the closing time at my next stop. Terrible accountability and no compensation for a major mistake on their end. I won't be back.
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
Been coming here for the last couple months. Spent almost $30 bucks on a meal and the tenders were ice cold and not edible. Reached out to customer service when they sent out the survey and never got a response at all. The fries were cold and some tiny pieces. Yes Dave's isn't cheap so I expect the quality to be there. Also other times where the food is just very inconsistent. Also my account is missing a bunch of points and my account never reflected the transactions.
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
The problem isn't necessarily with this franchise location, it's the food. Imagine the most hyper-palatable, unnaturally radioactively-hued garbage available from modern food science, then prepare it like you would for a rabid stray animal that attacked your pet. Capsaicin can only distract so much from the idea that once, this was a bird that died so you could torture your tastebuds, and that likely deserved better. Nashville would NEVER. Save yourself: pick up whatever flamin' hot carbs your local bodega has on offer,... read more
Business response:
We apologize for any letdown during your visit. Your feedback matters to us. Let's make it right at dhcfeedback.com. Thank you.
Went back today added some Mac and Cheese it looks nothing like the photo on website and way over priced. The container is tiny and it cost over 5 dollars. Service was great clean gender separated restrooms , always a plus.
So overhyped it's ridiculous. The food is served cold, way overpriced for a chicken tender on a cold Hawaiin roll with 3 shreds of cabbage they claim to be coleslaw. You will leave with bubble guts which just shows that they probably don't change their frying oil for days. At least the service was okay, they were sweet at the counter.
This might be one of the most unhealthy places to eat. The chicken is coded with I don't know why, but it can't be good for you.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
The buns are cheap and thin. Chicken is very salty and spicy, hardly any slaw on the slider... not good
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
Dave's Hot Chicken has a 4.3 star rating with 499 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.