This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Queensbury, NY
About this business
Location details
756 Upper Glen St., Queensbury, NY, 12804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
My co-workers raved about this chicken and they were right. Not fried and not baked but something in between - and not greasy! Had a tender(huge) and a slider( not small at all) with fries and pickles - really good pickles and a tasty dipping sauce. Give it a try - you won't be sorry!
Business response:
Aww we are so glad that you enjoyed your meal and that we were able to create a memorable experience for you. We hope that you come back again soon!
Giving them the benefit of the doubt that they'll iron out their service/staffing issues eventually. The food itself is good. The chicken is crispy and good quality white meat. The fries are crispy and not overly seasoned. The problem that would earn them a 1 star if it were not for the food and the fact that they just opened is the service there is a mess. Both times we ordered from there, it took FOREVER for the food to come out. First time there, we ordered at the counter and waited 45 minutes. Next time we ordered online... read more
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you.
I've been excited to try this new place since it opened. I was a tad worried when I saw the reviews but I'm not sure what these folks ordered because my sandwich was delicious! The flavor profile was off the hook. Sweetness coming from the medium sauce. The slaw was flavorful. And the chicken was the bomb. Also loved the fries. The service is a little slow but they just opened so...not a dealbreaker.
Business response:
We're happy that you're happy! If you have a minute would you mind connecting with us at http://tellusdirect.com/dhc to tell us how we can earn that last star?
Went with my son a couple times. Expensive. Drinks not included with the meal. To say the slider weren't great would be a lie. A good meal, admittedly. But 40 bucks for 2 meals with a soda each stops me from going too often. However, the counter girl, Ariana, I believe, was polite and cheerful. Took our orders quickly and treated us like people should be treated. Thank you for that.
Business response:
Thanks so much for leaving your review! We'd love a second chance to impress you and hopefully earn that extra star. Please connect with us at https://tellusdirect.com/dhc so we can make it up to you? -Julie
I wanted to love this place soooo bad. I just feel the chicken didn't have much flavor and it was kind of rubbery. The fries were pretty good. The Mac and cheese was very disappointing:( for the price I feel it should be a lot better. Milkshake was good!
Business response:
We'd really love a second chance to make this right. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
It made my friend very sick, food look great but it made her throw up. Just adding more words to pass word count, the food looks very nice I would love to try but I don't want to throw up like my friend did. Lol #random#lls
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
The service was excellent and very friendly, though I specifically asked for a few things to be off my slider and then was given a slider with all that i asked not to be on it. The Food was not at all hot, and they have no sauces except ketchup and honey and Dave's sauce. Fries were good though.
Business response:
Thank you for your feedback, Josiah. We’re happy to hear you enjoyed the service and fries, but we're sorry to hear that your order wasn't prepared as requested and the food wasn’t served hot. That’s definitely not the experience we aim for. If you’d like to give us another chance to make it right, please reach out to us at dhcfeedback.com. We hope to see you back soon!
I got the 2 pc that's 12.99. My food was lukewarm. The fries I sent back was cold & came back to me cold. The spice level was extra hot and gave that. The cashier was very knowledgeable about the pieces and how it's served. The dining area is very spacious... but frequently empty. This spot isn't what I'm looking when i want chicken.
Business response:
We’re sorry to hear about the issues with the food temperature and overall experience. Lukewarm food and cold fries are not acceptable, and we’ll address this with the team. Please visit dhcfeedback.com so we can gather more details and work to make this right. Thank you for sharing your feedback.
I used to love that food place. I told everybody about it, but I will not be back. I love the cauliflower and now it's gone and I have no interest in going there again again.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.5 star rating with 929 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open tomorrow at 10:30 a.m.