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Dave's Hot Chicken

4.3

About this business

Location details

6040 Carlisle Pike , Mechanicsburg, PA, 17050, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
4.3827 reviews
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Heather S.'s profile image
Heather S. 
rating
a year ago

drive thru really slow and my online order wasn't ready. Food was ok. I asked for mild and it was not mild. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around 

Jaclyn T.'s profile image
Jaclyn T. 
rating
a year ago

Went here last night to pick up food.....we decided to give it a second chance, still disappointed. The food is average....but the customer service was horrible! The chicken we ordered was advertised at $40...rang up for $45 the fries advertised at $10...rang up for $12.50 (all pre tax mind you) . When this error was pointed out to the cashier they stated "oh our prices changed, we just didn't update them"....Okay, understandable but not the customers fault, the business law is a company must honor the advertised/ticketed pr... read more

Business response:

I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns. 

Sarah Y.'s profile image
Sarah Y. 
rating
a year ago

Poor experience on my first visit so I probably won't be returning. While the texture and crunch on the chicken was great I was left choking on the seasoning they dust the chicken with. The person working at the register was a little awkward and not great at making suggestions of what to order off their limited menu as a first time customer 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Jessica W.'s profile image
Jessica W. 
rating
a year ago

First and last time for us. My kids and husband are not picky eaters at all, they'll try almost anything at least once. This place opened up not that long ago and all we've been hearing about is Dave's Hot Chicken so away we went to try it. None of us were impressed. The chicken was overly seasoned and breaded, the flavor was just not there. It's also pretty pricey for something we didn't enjoy eating. They took a really long time to get our food out (we thought they had forgotten about us) and got one of our orders wrong ev... read more

Business response:

I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution. 

Mary C.'s profile image
Mary C. 
rating
a year ago

Nothing too impressive. Bit pricey for what you're getting. Service was great though. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Jay N.'s profile image
Jay N. 
rating
a year ago

Greasy chicken and cheap freezer fries. Expensive. Meal does not include drink. It's difficult to get out of there for less than $15 for a lunch. Seating area is small and noisy. Very good service and everything seems very clean. 

Business response:

We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://tellusdirect.com/dhc? We're looking forward to the opportunity to turn your experience around 

Timothy B.'s profile image
Timothy B. 
rating
a year ago

First couple of weeks you couldn't drive past this place anytime near lunch and not see it packed. It's dropped off hugely, and when I noticed it wasn't packed gave it a try. I like a simple menu, but this was too simple. Basically no options. Chicken tenders or chicken sliders... which is a tender on a roll. Got two with Mac and cheese. Other people have commented on the price for the simplicity of the food. The struggle is real. I don't remember what I paid exactly - $13? 15? Whatever it was it was way too much for two c... read more

Business response:

Hey there, we're bummed to hear your experience wasn't top-notch. We'd love the chance to make things better for you. Shoot us a message at http://tellusdirect.com/dhc, and let's turn this around! 

Scott S.'s profile image
Scott S. 
rating
a year ago

Seasoning is not flavorful. Slider is 1 chicken tender on a hamburger roll, chicken tender is 1 chicken tender on a slice of white Pullman bread with some pickles( weird) $13 for one of each ,drink is NOT included, $2 extra. Didn't care for the heavy chili powder in the corn meal breading, did not care for the grease saturation ..will not return 

Business response:

Hey, hearing that we didn't meet your expectations is a wake-up call for us. We wanna hear it straight from you—what can we do better? Let us know at http://tellusdirect.com/dhc. Thanks for giving us a chance to step up. 

Allie H.'s profile image
Allie H. 
rating
a year ago

Other than the chicken is "halal" (hopefully) it's really bad powdery breading. Disproportionate chicken for the sliders, or the tenders are too thick. You get this blast of breading and the chicken flavor doesn't make up for the weird dryness that the breading leaves in your mouth. I ordered a slider and it had 5 pickles and a teaspoon of slaw. When I held it looked like a very "happy" man's nether regions. I wanted to eat it in my car, but I didn't want to give the construction guys across the parking lot any wrong ideas... read more

Business response:

Dang, we're sorry you didn't get the service you deserve. We’re taking this to heart and we want to fix it, straight up. Tell us what's up at http://tellusdirect.com/dhc and we'll work hard to turn it around for you. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.3 star rating with 827 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close at 11:00 p.m.