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Dave's Hot Chicken
- Chicken Shop
- San Diego, CA
About this business
Location details
2075 Camino De La Reina, Suite B, San Diego, CA, 92108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
I'm writing this review before I even have my food because as it stands I'm at 15 mins for my Togo order. Along with probably 25 other people. There's more people stuffed in this tiny restaurant than a sardine can. The lady behind the counter looks stressed but also is being very rude at the same time which leaves me less than sympathetic for the situation. After finding my own space to stand by the ice machine I had to snap a pic of how they leave their machines, hopefully the food will be good after all this.
Business response:
Hi Brianne, we sincerely apologize for the long wait and the service you experienced during your visit. We truly value your time and feedback, and we understand how frustrating it can be when things aren't running as smoothly as expected. Please reach out to us at dhcfeedback.com so we can make this right and improve your experience. We’d love to welcome you back and show you the high-quality service and food we strive for!
Had to wait forever for my food, then when I got it my food was cold.. maybe food would be good if it was hot
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
people who work here are idiots. 3rd time they got my name and order wrong by switching it with someone else after ordering online with my name clear on my email and on my reciept. hire someone who can hear or knows english. do not go here they are slow and worse than the dmv. if i could do less than 1 star i would've save your time and money this place is a clown show.
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
Let me preface this review with the fact that I have only experienced this businesses food through pickup and delivery orders, I have only eaten in store once. The food is not the issue, it's the service. Great chicken sandwich, great mac and cheese. The problem with this place is they will always butcher your order. You will never receive what you actually order from them and most of the time it will be in their favor so you lose money. I cannot clucking tell you how many times I've ordered an M&M or Oreo shake and what sh... read more
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
"Asap" online order was set for pickup at 8:49p when I ordered at 8:10p... staff was visibly overwhelmed when I came in. Sent my boyfriend in while I waited in the car. He arrived around 8:50p expecting to pick up and leave. Asked staff if order was ready and was told they would check. They didn't check the rack which was behind the counter. He waited around assuming that our food was still being made all bc they said they would check but didn't. I ended up joining him inside and still no food in hand at 9:10p. Apparently af... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
I ordered at 8:31 and it's now 8:51!! Get ur Shit together! You can't ever beat canes at this speed #overit
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
On his phone and has a attitude i been wating with my order for 40 minutes and instead of working hes on his phone
It's good food don't get me wrong. However, they are extremely understaffed and slow... it should NOT take one hour and 18 minutes for me to get my food. Just absolutely ridiculous... I've gone to different Dave's and the wait is typically 10-15 min at most. It's fried chicken... why on earth is it taking that long... and this is not the first time. Last time I went there I waited a solid 45 min. It's absurd. Something needs to be done.
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at tellusdirect.com/dhc so we can discuss this further and work towards a resolution.
Honestly rather go to McDonald's wasn't nothing special they gave us the wrong order also. Horrible
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at tellusdirect.com/dhc so we can address your concerns.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 2,513 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.