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4505 Chino Hills Pkwy E, Chino Hills, CA, 91709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
Dave's used to be my go-to local chicken sandwich shop but since having been bought out by Roark Capital (Subway owner), this establishment's quality has gone down HARD. It is super noticeable. The veg is now wilted and dead, the chicken is a lot smaller and often times overcooked to heck and tasteless. Get your sh1t together or go broke.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
check West Covina dave' chicken。 big,non-overcook, no color decorate, juicy!!! chino hills' s, disappoint。make it bigger!
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I strongly advise against ordering from this restaurant via the app. The food arrives cold, and if you submit a complaint through the app, the restaurant may even request that your account be blocked. This kind of behavior is unacceptable -- the restaurant should take responsibility and work on improving its service. Definitely think twice before visit from here.
Tried this place for the first time. Did not care for it at all tbh. We got the plain, mild, and hot sliders. The plain was just that, plain. No salt or any flavor. The mild and hot just had dry seasoning on it that tasted like chamoy. I was thinking it would be spicy like a buffalo style spice. Did not like the taste. Fries again were plain no seasoning to them. Big portions of chicken but no drink with combos and didn't care for it. Location is clean though and big chicken portions so added another star
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
To go food was cold, when I call ask why my food was cold, they did not answer my question and say this is not their problem. The management was so bad, they were not going to resolve the issues.
chino hills place's tender is smaller than west Covina's!!!! much smaller !!! Sometimes 3 tenders looks like 2 if your place is small tender, please give one more small tender for free
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
Went in on 7/3 and used their kiosk to order the sliders. 2/4 sliders and very little chicken and only the breading. Additionally asked for the hot chicken and there was no spice added to chicken. Additionally asked for pickles on the side and there were no pickles provided. We were excited to try the chicken and their menu looked appealing but very disappointed.
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
I was so disappointed . The chicken was so dry and the food was less than mediocre. Taste like a dry piece of chicken with lawreys season salt with red chili powder. Way overly priced for what you get.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Food is good at all locations, even this one. Service is terrible. I have to use a kiosk to order. But the guy that brought out the food was rude and un-friendly. Forgot our drinks and as if he was doing us a favor to hat us the drinks we ordered. I guess I'll have to go to a different location.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Dave's Hot Chicken has a 4.8 star rating with 2,051 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.