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Dave's Hot Chicken
- Chicken Shop
- Chino Hills, CA
About this business
Location details
4505 Chino Hills Pkwy E, Chino Hills, CA, 91709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
I was so disappointed . The chicken was so dry and the food was less than mediocre. Taste like a dry piece of chicken with lawreys season salt with red chili powder. Way overly priced for what you get.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Food is good at all locations, even this one. Service is terrible. I have to use a kiosk to order. But the guy that brought out the food was rude and un-friendly. Forgot our drinks and as if he was doing us a favor to hat us the drinks we ordered. I guess I'll have to go to a different location.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
40 mins for chicken sandwich is WILD!! honestly, did not deserve the $5 tip. Maybe learn how to turn off food delivery service orders if you know the restaurant is packed???!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Place is over priced, chicken dripping in grease, served with two pieces of sandwich bread very stale. Don't was it your time go to raise n canes instead. Bang for your buck and food is made fresh at Canes. Not just sitting there in a aluminum pan waiting to be prepared like at Dave's hot chicken. The fountain Coke doesn't even tase like coke.
Business response:
Sorry this visit didn’t meet your expectations. We always want our food to be fresh and flavorful, and we’d like to make this right. Please reach out at dhcfeedback.com so we can follow up.
Message to the owner of this location. Your employees are fudging the numbers of your workflow system. They are marking orders complete, then forgetting the order bc they marked it complete. I waited 20 min before I flagged the issue, then waited another 20 min because they forgot it again. On the plus side the food is good.
Business response:
Thanks for bringing this to our attention, Mike. We’re sorry about the mix-up with your order and the long wait—it’s not the experience we want for our guests. We’d love to make it right—please reach out to dhcfeedback.com so we can address this directly.
DISGUSTING. Disappointing. Don't come here. If you've ever had hot chicken from Nashville, I would highly suggest avoiding this place. The breading is so thick that you can barely get to the chicken inside of the tender and when you do it's gummy on the outside. Like a glorified Tyson chicken strip you buy at the market. The seasoning is not good. The special sauce tastes like thick mayonnaise and they wanna charge four dollars For a small side of coleslaw. Oh, by the way, the bread that they give you with the meal is not ev... read more
Business response:
Thanks for your feedback, Caitlin. We’re sorry to hear your experience didn’t meet expectations and appreciate you taking the time to share such detailed comments. Your input about the breading, seasoning, and sides will be passed along to our team for review. If you’d like to discuss your visit further, please reach out at dhcfeedback.com—we’d like the chance to address your concerns.
Not as good as the first time we went - which was awesome. The second visit I got my to-go order back to work and soon realized the two tenders I had ordered were not solid contiguous chunks but had lots of unappetizing junk and globs of breading to winnow out. Still very tasty just not as pleasant to eat.
Business response:
Thanks for your feedback, Mark. We’re sorry your second visit didn’t match the first. While we’re glad you found the flavors tasty, we’ll share your comments with the team to ensure consistency. If you’d like to share more details, please reach out at dhcfeedback.com—we’d love the chance to improve your next experience!
I clicked on the link DHC provided for feedback and it doesn't work. I googled it and it's not active.
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
I just moved here from Burbank and their Dave's hot chicken is amazing . I decided to give this location a try and my chicken was burnt The first piece was pretty burnt but I didn't think anything of it. I went warm up the second piece today and had to cut most of it off. Least to say never again at this location . Bad quality
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 1,648 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.