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Dave's Hot Chicken

4.7

About this business

Location details

619 W Main Rd, Middletown, RI, 02842, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to 2:00 a.m.
Sat10:30 a.m. to 2:00 a.m.
Sun10:30 a.m. to Midnight
4.71,513 reviews
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Gilbert C.'s profile image
Gilbert C. 
rating
8 months ago

Heard good things but quickly realized otherwise. Ordered a #3 and both sandwich and tender were unappetizing. Chicken was almost raw. 

Business response:

Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you. 

Za M.'s profile image
Za M. 
rating
8 months ago

Horrible experience the staff are rude and my chick was very cold. I had to ask to get toilet paper for the bath as well as there being bodily fluids all over the seat. Please do better 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Justin A.'s profile image
Justin A. 
rating
9 months ago

Terrible. Huge disappointment. The young staff have no customer service skills whatsoever so ever. Food was a big disappointment. I ordered 2 sliders medium heat. I got one slider that actually had chicken the other was leather like crisp was no chicken what so ever. Medium had zero spice let alone any flavor. Ordered mild tenders with it those had a spicy seasoning on then that was not good. Chicken quality was terrible. Not to mention I felt sick all day after eating. Do not waste your time or money on this place. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Angelo V.'s profile image
Angelo V. 
rating
9 months ago

Terrible service. Questionable sanitation. Came in to have a chicken tender. Was not cooked and returned it. Stink eye from the entire staff. Ridiculous. Poor service. Do t give them your money. 

Business response:

We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right 

Aaronn B.'s profile image
Aaronn B. 
rating
9 months ago

Horrible customer service , I received the wrong order in drive thru and the manager refused to help correct my order. Chicken was extremely dry and tasted like it was reheated. I hope you guys can get things together I loved your food . 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Josef D.'s profile image
Josef D. 
rating
9 months ago

Slow service, inedible food. It took over 25 minutes on a Weds. night to get two fingers and a slider. The back seemed fully staffed and there were no deliveries listed on the order board, nor any drive-throughs. The few people inside also seemed to have long waits. The fries had a ton of salt on them; anyone on salt restriction should skip them. The chicken seasoning (both mild and medium) was also too salty to enjoy. We asked for pickles on the side, but they overlapped the fingers and added more saltiness. The "kale slaw... read more

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

Zach H.'s profile image
Zach H. 
rating
11 months ago

Do not order ahead!!! I ended up waiting for 30 minutes after arriving while three different customer ordered and received their (larger) orders before I got my food. Food is okay but it's so slow I'll never come again. Not worth your time at all. 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you 

Erica J.'s profile image
Erica J. 
rating
a year ago

I've been to Dave's hot chicken about 4 times since they've opened in Middletown. The food is delicious and feels like better quality compared to other fast food restaurants. However I wouldn't exactly call this place "fast." Each time I've been here the wait has been 20 minutes or longer. At first I brushed it off as them being new and getting it together, but I can't use that excuse anymore. I just ordered two small top loaded fries with my sister and it took about 30 minutes for us to get our food in the drive thru. Two o... read more

Business response:

That kind of wait, especially in the drive-thru, isn’t what we want for our guests. We appreciate your patience and the feedback—we’ll make sure this gets addressed. If you’d like to share more details, please reach out at dhcfeedback.com. 

Ben A.'s profile image
Ben A. 
rating
a year ago

It's really unfortunate because the chicken is great but the service is the worst I've experienced on the island. I stopped by when they first opened, went inside, ordered a couple different things and it took 45 minutes for them to get my order correct. I gave them a pass since they were so new but since then I've gone back a few times it's always a total mess. One of the times, the guy working the drive-through didn't even acknowledge my existence, just took money, finally handed me my food and then went back to texting.. ... read more

Business response:

That’s really frustrating, Ben, and definitely not the kind of service we aim for. We appreciate you giving us multiple chances, and it’s disappointing to hear we didn’t improve. If you’re open to it, we’d love to make things right—feel free to reach out at dhcfeedback.com. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.7 star rating with 1,513 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 2:00 a.m.