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619 W Main Rd, Middletown, RI, 02842, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to 2:00 a.m. | |
| Sat | 10:30 a.m. to 2:00 a.m. | |
| Sun | 10:30 a.m. to Midnight |
Food was cold. Bathroom was a mess when I went to use it . The customer service was the worst .
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Heard good things but quickly realized otherwise. Ordered a #3 and both sandwich and tender were unappetizing. Chicken was almost raw.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Horrible experience the staff are rude and my chick was very cold. I had to ask to get toilet paper for the bath as well as there being bodily fluids all over the seat. Please do better
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
Terrible. Huge disappointment. The young staff have no customer service skills whatsoever so ever. Food was a big disappointment. I ordered 2 sliders medium heat. I got one slider that actually had chicken the other was leather like crisp was no chicken what so ever. Medium had zero spice let alone any flavor. Ordered mild tenders with it those had a spicy seasoning on then that was not good. Chicken quality was terrible. Not to mention I felt sick all day after eating. Do not waste your time or money on this place.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Terrible service. Questionable sanitation. Came in to have a chicken tender. Was not cooked and returned it. Stink eye from the entire staff. Ridiculous. Poor service. Do t give them your money.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Horrible customer service , I received the wrong order in drive thru and the manager refused to help correct my order. Chicken was extremely dry and tasted like it was reheated. I hope you guys can get things together I loved your food .
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Slow service, inedible food. It took over 25 minutes on a Weds. night to get two fingers and a slider. The back seemed fully staffed and there were no deliveries listed on the order board, nor any drive-throughs. The few people inside also seemed to have long waits. The fries had a ton of salt on them; anyone on salt restriction should skip them. The chicken seasoning (both mild and medium) was also too salty to enjoy. We asked for pickles on the side, but they overlapped the fingers and added more saltiness. The "kale slaw... read more
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
Do not order ahead!!! I ended up waiting for 30 minutes after arriving while three different customer ordered and received their (larger) orders before I got my food. Food is okay but it's so slow I'll never come again. Not worth your time at all.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I've been to Dave's hot chicken about 4 times since they've opened in Middletown. The food is delicious and feels like better quality compared to other fast food restaurants. However I wouldn't exactly call this place "fast." Each time I've been here the wait has been 20 minutes or longer. At first I brushed it off as them being new and getting it together, but I can't use that excuse anymore. I just ordered two small top loaded fries with my sister and it took about 30 minutes for us to get our food in the drive thru. Two o... read more
Business response:
That kind of wait, especially in the drive-thru, isn’t what we want for our guests. We appreciate your patience and the feedback—we’ll make sure this gets addressed. If you’d like to share more details, please reach out at dhcfeedback.com.
Dave's Hot Chicken has a 4.7 star rating with 1,390 reviews.
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.