This profile has been claimed by the business owner or representative.
8135 Hwy. 72, Suite C, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
The worst service ever ! I paid 50$ for food that I ordered online for pick up. When I got there to pick it up they said my order doesn't exist. I have a confirmation # and a text asking about my experience. So now I lost $50 and I have no food and they don't even care and we're extremely rude.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
we waited 45 minutes for fast food! should I say more and after we got our food some of it was cold! The whole time the manager waited in his office not leading his team.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Updated for the wildly horrible customer service response to a website that doesn't even work Not a single line. But a bunch of people waiting for food. When I first got in they were calling out ordered left and right. Thought it would go quick. But after over an hour l got my food. Order was wrong when I got home the phone number listed is now shut off and you can't get ahold of anyone. The food I did get wasn't what ordered. I did receive a partial order. Which was odd because I think two people checked for accuracy. It'... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Dave's Hot Chicken has a 4.5 star rating with 981 reviews.
Dave's Hot Chicken is open now. It will close at 11:00 p.m.