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Dave's Hot Chicken
- Chicken Shop
- San Jose, CA
About this business
Location details
5670 Cottle Rd., Suite 20, San Jose, CA, 95123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to Midnight | |
| Tue | 10:30 a.m. to Midnight | |
| Wed | 10:30 a.m. to Midnight | |
| Thu | 10:30 a.m. to Midnight | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to Midnight |
Start by saying I love Dave's hot chicken. I regularly go to the one in Saratoga and on Brokaw and never had any issues. I was very excited when they opened the Dave's hot chicken so close to where I live. I've now ordered from this place three times and all three times I've had quality issues. First time I ordered mac & cheese and they gave me fries instead I didn't realize till I got home cause I shouldn't have to check my order. They should get it right. The second time they barely put any coleslaw on my sandwich which qu... read more
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
I'm a big fan of Dave's Hot Chicken but this place is off. The seasoning and heat level of "Hot" is like mild here and the medium is like no spice at all. The chicken also feels very "thin" compared to other locations. I was afraid this would happen when they grow too fast and expand everywhere. Quality is just not the same, off day or not that is a disappointment when a chain does not have consistency.
Business response:
We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you.
We ordered saucy nuggets, extra saucy. We look inside, it's completely dry, maybe a speck of sauce got in there. I'm not sure how it happened since it clearly says in the ticket that it's supposed to be EXTRA saucy--that's literally the food itself as well. Almost $20 for this. We only checked after we got home, super disappointed since it's far from where we live. The cashiers were kind though but not sure why food is like this.
Business response:
Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time.
Came to get my free slider. Was told they stopped giving them at 9. Waste of my time coming here. Decided to not order anything. People behind me immediately walked out too. Trap to get people there and then Won't honor deal that doesnt say that in terms. Terrible service overpriced chicken won't come back after this experience
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Break the bank. 2 tenders and fries with a drink $20.00. Counter order and request a tip before paying. First time here...better value many other places.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.3 star rating with 82 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.