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Dave's Hot Chicken

4.4

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Location details

5670 Cottle Rd., Suite 20, San Jose, CA, 95123, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to Midnight
Tue10:30 a.m. to Midnight
Wed10:30 a.m. to Midnight
Thu10:30 a.m. to Midnight
Fri10:30 a.m. to Midnight
Sat10:30 a.m. to Midnight
Sun10:30 a.m. to Midnight
4.4197 reviews
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S K.'s profile image
S K. 
rating
3 weeks ago

Been a huge fan of Dave's Hot Chicken for a few years. My first time was at the Union City location and instantly fell in love with it. The sandwich was juicy, seasoned well, and had a great crunch. Since we moved to South San Jose, we found this location. My first time trying this location was after the company was bought out. At the time it still tasted fine. Tonight, the sandwiches were pretty flavorless and appeared different from what I am used to (the chicken was not as red as what I am normally given). I almost c... read more

Business response:

Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you. 

Audriana R.'s profile image
Audriana R. 
rating
a month ago

I love Dave's hot chicken bowls but this place literally SKIMPS TF out the bowls. Idk why I only had, I kid you not, 10 noodles of Mac in my spicy Mac bowl... I would've just ordered chicken with a side of Mac & fries if that's the case. Normally they never serve it like this at the other spots, don't know if they were running low of what, but don't PMO again Dave. I take my food seriously. I can't even contact the restaurant directly to tell them. & no, it's not busy rn. I just came from there 

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

Reds R.'s profile image
Reds R. 
rating
a month ago

Some of my chicken was cold! I ate it in the store not even 2 minutes after the beeper was called. Service was mediocre. 

Business response:

It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you 

Todd O.'s profile image
Todd O. 
rating
4 months ago

The food is good and the orders are typically right, but the fries are disappointing. Crinkle fries aren't great in general and the fry on them is usually on the soft side instead of crisp. Also no onion rings which I wish they had. The other thing is the speed. They are quite slow, slower than anywhere else in the strip. I feel like they need double the fryers to keep up with demand. Maybe they are going to expand the kitchen? 

Business response:

Reading reviews like yours reminds us why we started this business in the first place. We're so grateful for your support 

Christian S.'s profile image
Christian S. 
rating
5 months ago

I just visit it. Dave's hot chicken and the food was great, but the employees were being very rude when I asked them for a milkshake and they said they did not have one so at the end I said I'm sorry and he told me to shut up. 

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Ana O.'s profile image
Ana O. 
rating
5 months ago

They need to hire more workers to put food together. i waited 20 minutes for 5 Mozzarella sticks!!! The one lady was packaging all the orders and i suggest if you are walking in don't bother. Online orders and doordash are a priority!!! 

Business response:

We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you 

T T.'s profile image
T T. 
rating
7 months ago

Start by saying I love Dave's hot chicken. I regularly go to the one in Saratoga and on Brokaw and never had any issues. I was very excited when they opened the Dave's hot chicken so close to where I live. I've now ordered from this place three times and all three times I've had quality issues. First time I ordered mac & cheese and they gave me fries instead I didn't realize till I got home cause I shouldn't have to check my order. They should get it right. The second time they barely put any coleslaw on my sandwich which qu... read more

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

Bryan N.'s profile image
Bryan N. 
rating
8 months ago

I'm a big fan of Dave's Hot Chicken but this place is off. The seasoning and heat level of "Hot" is like mild here and the medium is like no spice at all. The chicken also feels very "thin" compared to other locations. I was afraid this would happen when they grow too fast and expand everywhere. Quality is just not the same, off day or not that is a disappointment when a chain does not have consistency. 

Business response:

We're sorry for falling short of your expectations. Your satisfaction is important to us. Let's make it right at dhcfeedback.com. Thank you. 

V J.'s profile image
V J. 
rating
8 months ago

We ordered saucy nuggets, extra saucy. We look inside, it's completely dry, maybe a speck of sauce got in there. I'm not sure how it happened since it clearly says in the ticket that it's supposed to be EXTRA saucy--that's literally the food itself as well. Almost $20 for this. We only checked after we got home, super disappointed since it's far from where we live. The cashiers were kind though but not sure why food is like this. 

Business response:

Thank you for sharing your feedback about your recent experience at Dave's Hot Chicken. We are sorry to hear that we didn't live up to your expectations. We genuinely care about our customers' satisfaction and would appreciate the chance to address your concerns directly. Please visit dhcfeedback.com so we can understand how we can improve and earn those additional stars. We appreciate your support and hope to serve you better next time. 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.4 star rating with 197 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.