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Dave's Hot Chicken

4.6

About this business

Location details

16329 W. Cactus Rd., Suite 150, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 1:00 a.m.
Tue10:00 a.m. to 1:00 a.m.
Wed10:00 a.m. to 1:00 a.m.
Thu10:00 a.m. to 1:00 a.m.
Fri10:00 a.m. to 1:00 a.m.
Sat10:00 a.m. to 1:00 a.m.
Sun10:00 a.m. to 1:00 a.m.
4.6538 reviews
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Anthony R.'s profile image
Anthony R. 
rating
2 months ago

This place is great. Awesome vibes and the music is great. The view from the garage door over the mountains is amazing. Food is great as well. Taste delicious 

Business response:

We aim to impress! Thank you! Come back again soon! 

Tisha R.'s profile image
Tisha R. 
rating
2 months ago

I saw that it was coming. I drove by yesterday and saw the blowup chicken outside. I was in the area so thought to give it a try. I looked at the reviews before entering and saw a 5-star from someone I respect. The bright vibrant colors are inviting. The LOUD music is too much and requires staff and customers to shout to communicate. No bueno. I couldn't dine in here. After receiving my order I asked for the manager and expressed my concern of the volume and was basically told that's how it is. The menu is pricey but d... read more

Business response:

We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention. 

Jenn T.'s profile image
Jenn T. 
rating
2 months ago

Checked out the newest spot ! Nice clean location located in the new Fry's shopping center. We decided to go through the drive-through and despite the long wait time and the so-so customer service, prob being new on the job, not very friendly or people oriented the food came out piping hot-- very good sized portion meals although in my opinion, the chicken and fries tasted very salty not sure if it was just me but our kids enjoyed it so I guess that's all that matters ! Next time. Maybe I could ask no salt? But glad you guys... read more

Business response:

People like you are what keep us going. We appreciate the love and support. Hope to have you back soon! 

Lisa B.'s profile image
Lisa B. 
rating
2 months ago

We stopped by on our way back to LA. I ordered my combo Hot, but got the medium (sticker said Hot) my mom got ordered medium and they gave her the extra hot (sticker said med) my nephew ordered mild and he got extra hot lol! He complained and we gave him a hard time about it until we tried it, it was way too hot, definitely not the mild! My husband ate my nephew's "mild" meal and he was crying cause it was so hot! Lol (it's okay we love spicy) . They didn't have shakes because the machine was not working. There were a few o... read more

Business response:

Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you? 

marko j.'s profile image
marko j. 
rating
3 months ago

This was a really solid Dave's. The food was so good and spicy, but they forgot to call my name for my to-go order lol. The were busy, it happens, but just keep a closer eye on the to go orders! I had to go up to the counter 10 mins after my pick up time and the workers made a face like they forgot my food . O well. Still great place. 

Business response:

People like you are what keep us going. We appreciate the love and support. Hope to have you back soon! 

Joe S.'s profile image
Joe S. 
rating
3 months ago

We hit this chicken joint for opening weekend! The place definitely has a vibe. Cool atmosphere. Friendly staff. The food was good but not next level good. The lady screaming out order numbers was too much. She gave me a headache 

Business response:

People like you are what keep us going. We appreciate the love and support. Hope to have you back soon! 

Viviana G.'s profile image
Viviana G. 
rating
3 months ago

I had an amazing experience! Great food, great customer service, and such a fun atmosphere! Everything was fresh and delicious, the staff was friendly and attentive, and the overall vibe made the experience even better. Definitely a place I'll be coming back to! Highly recommend! 

Business response:

People like you are what keep us going. We appreciate the love and support. Hope to have you back soon! 

Janelle F.'s profile image
Janelle F. 
rating
3 months ago

We came today for the soft opening instead of waiting to go to tomorrow's official grand opening. While the line in the drive thru was long and inside crazy busy the lines went fairly quick. We chose the drive thru and had a great experience. Service was phenomenal. The employee was friendly, patient and offered assistance with the menu if needed. We ordered the two slider meal and a two piece tender meal, as well as a drink. Food came out pretty quick and we were on our way. Definitely prepare yourself as it's not cheep, bu... read more

Business response:

People like you are what keep us going. We appreciate the love and support. Hope to have you back soon! 

Raymond E.'s profile image
Raymond E. 
rating
3 months ago

This place is fire. Definitely glad they put one in Surprise. I got a slider with Mac and a side of spicy bbq and ranch. 

Business response:

People like you are what keep us going. We appreciate the love and support. Hope to have you back soon! 

Frequently asked questions about Dave's Hot Chicken

How is Dave's Hot Chicken rated?

Dave's Hot Chicken has a 4.6 star rating with 538 reviews. 

When is Dave's Hot Chicken open?

Dave's Hot Chicken is open now. It will close tomorrow at 1:00 a.m.