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Dave's Hot Chicken
- Chicken Shop
- Surprise, AZ
About this business
Location details
16329 W. Cactus Rd., Suite 150, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 1:00 a.m. | |
| Tue | 10:00 a.m. to 1:00 a.m. | |
| Wed | 10:00 a.m. to 1:00 a.m. | |
| Thu | 10:00 a.m. to 1:00 a.m. | |
| Fri | 10:00 a.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 1:00 a.m. |
This place is fire. Definitely glad they put one in Surprise. I got a slider with Mac and a side of spicy bbq and ranch.
Business response:
People like you are what keep us going. We appreciate the love and support. Hope to have you back soon!
Their food is mediocre and salty as hell! If you like high sodium chicken fingers and sandwiches, you wouldn't want to miss the place. Prepare to be thirsty for hours after you're done, or not done (couldn't finish, way too salty for my liking) eating your meal.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
The lady was rude and I found hair in my food will not be going here again it was slow I waited like 20 minutes to get my food
Business response:
We're sorry we didn't meet your expectations. Help us improve and earn those extra stars. Share your concerns at dhcfeedback.com. Thank you.
the food is expensive and they gave me mild chicken and a lady was rude to she gave us a dirty look
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
We tried this again to give them another shot since the first time we tried it was the first few days of opening and very busy. This time it was not busy and we drove through and I opened my chicken at the stop light by qt and my chicken was COLD. I don't get it.. who wants to eat cold food?! Disappointed and won't be back. Expensive cold stale food.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Walked in and right away music was so loud I had a hard time hearing the cashier. Manager turned down volume after our request so we could order something without yelling. Cashier asked for a tip just for taking my order. Food was a 6 out 10 and I did not finish my meal. Not going to return as I will be better off cooking at home. The restaurant was empty on a Monday afternoon.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
Staff were all polite. The chicken itself was cooked perfectly. But, probably some of the worst seasoning I've ever had on chicken. Couldn't even finish it. It just tasted bad. Go find somewhere that originated in the South for fried chicken. Californians can't do fried chicken.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at dhcfeedback.com so we can get a second chance to impress you?
The food was just ok. Nothing special. $18 for 2 chicken strips, fries and a small drink. Rip off. To top it off they automatically prompt you to tip in the credit card transaction. They do absolutely nothing special for service that deserves a tip. They take your order and that's it. You have to get up to get your own food when ready. Tips are for a service you receive. Not for owners to compensate wages for paying their employees. What a joke. Will not be back.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at dhcfeedback.com for a second chance to hopefully WOW you
We were so excited to try this place get there and the weed smell was so strong we ordered 2 mild sliders not good chicken my daughter got the nugget me as l she didn't like it either we love mozzarella do I got some for the table and the cheese was hard not cooked or melted for us not to get mozzarella sticks never happens sad I wasted my money here
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.6 star rating with 830 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:00 a.m.