David's Bridal

4.8

Bridal
Johnson City, TN

About this business

Consumer Goods Bespoke Clothing Bridal

Location details

3135 Peoples Street Ste 100, Johnson City, TN, 37604, United States

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.83,946 reviews

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Alisha Renee Hall

4 years ago

The alterations department needs to be a little more professional. While having my dress alteration the woman was really rude. My appointment to try on and pick up my dress was 1 pm. I was there till almost 2 pm. They were trying to let someone go in front of me. I really think it was done on purpose.

Rachel Ann Smithers Youngblood

Recommended

4 years ago

I absolutely had the most amazing experience at this David’s Bridal Johnson City!!!! Prior to going there I had visited a bridal shop in (Chandler Budget Bridal) in Chandler NC. I was treated horrible. I have never been treated so badly in my adult life. I felt like I was living the scene from Pretty Woman where she is treated badly when she entered the boutique. Only I was dressed with a black dress, leggings, boots, jewelry, dressy jacket, hair fixed and makeup. I was dressed in an outfit I wear to church or to my office. ... read more

Business response:

Hello Rachel Ann! We couldn't be more excited to hear that your time with Erin and our Johnson City team was so wonderful! We strive to provide our customers with exceptional service, and we are thrilled to have done just that! Thank you for sharing your kind feedback. Best Wishes, DBI

Tracie Pierce Frazier

5 years ago

I cannot believe how restrictive the company policy is. Mandatory face masks still?!! No more than 3 people at a time for wedding party shopping?!! If it was a medical facility ok but corporate needs to get over themselves.

Business response:

Hello Tracie, we are sorry to hear that you left our store feeling this way. While we know our appointments look a bit different at the moment, we are doing all we can to keep our customers and staff safe. Please know that we have since lifted our mask mandate, and masks are now optional for all guests and associates. We would love to have you back for a better experience. Please email us at DBCares@dbi.com (Attn:Johnson City) to arrange a time to return. Thank you, DBI

Destany Deel

5 years ago

I've been to David's twice now. 1st time was great and fun. 2nd I drove 2 hours away go get alterations and the women got up in my face and said im not touching the dress till its fully paid. Even the girl helping my bridesmaid with her dress said "I didn't even know that because I have mine on lay away too!" on top of that, the girl assisting us kinda got mad at my friend for not putting her mask on when trying the dress on. Also I had to change my wedding because of our Governor's orders and they refused to let my brid... read more

Business response:

Hello Destany, we are sorry that you did not receive more assistance. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. We will work with our team to improve moving forward. Best Wishes, BrittianyB.

Jenna Robinson

Recommended

5 years ago

I had the absolute best experience at David’s Bridal in Johnson city! I had spoken on the phone with the manager, Kathy, earlier in the week and she was so nice. My stylist, Shayne, was amazing!!! He listened to me about what I liked and didn’t like, and brought me out a “wildcard” dress. I was hesitant at first because I didn’t think I’d like it, but as soon as I looked at myself in it, I cried and knew it was the one. Not only was Shayne amazing with me, but one of my bridesmaids who came with me had a family emergency oc... read more

Business response:

Hi Jenna and congratulations! We are delighted to hear that you had such a wonderful experience with Kathy and Shayne. We hope to see pictures of the big day! Best wishes, DBI

Kayla Campbell Keller

Recommended

5 years ago

My sister is getting married so we made an appointment for bridesmaids. We originally had two girls coming and showed up with five instead. We were greeted warmly by Kathy and immediately given to our stylist Patrick. We had no idea what colors or dresses we wanted, we just knew we wanted colorful and had a bouquet Pinterest picture for inspiration. Patrick went above and beyond to help us with everything! He came up with a beautiful color palette and helped each bridesmaid find the perfect dress for them, even with some bod... read more

Business response:

Hi Kayla and congratulations to your sister! We are ecstatic to hear that our team has taken such wonderful care of you. We will be sure to share your many compliments with Kathy, Patrick, and the rest of the team! Best wishes, DBI

Katie Lynn Mattioda

Recommended

5 years ago

Emma was the best help there. Best experience ever. I also walked away saying yes to the most beautiful dress!!

Business response:

Thank you so much for your kind words, Katie Lynn. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal

Zachary Lee Ramsey

6 years ago

What a joke. Great selection of gowns, but terrible service. My poor sister paid $50 extra to have her gown dry cleaned. Picked it up today, and there's make-up stains on it from where others have tried it on. The alterations were made with a different shade of white than the original gown. Do they offer to help? Of course not. Had to take it for overnight dry cleaning. Yet somehow they were perfectly comfortable keeping her money. Get your gown here if you want, but be wary about relying on them for any kind of service.

Business response:

Hello Zachary, we are so sorry to hear of the condition in which your sisters gown arrived to her. So that we can properly address these concerns, please have her email us at DBCares@dbi.com (attn:Johnson City) with all details. Best, BrittianyB.