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David's Bridal
- Bridal
- Johnson City, TN
About this business
Location details
3135 Peoples Street Ste 100, Johnson City, TN, 37604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Basically a good experience the only thing that needs improved is that there is no communication between the workers,
Business response:
Hi Shelly, thank you so much for taking the time to rate your recent experience with our Johnson City store. We are so happy to see it was a great one. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. Best Wishes, Jessica H.
Thus far we have had a great experience with davids bridal...prompt service and friendly service ... ��
Business response:
Hello Thelma, We're pleased to know that your most recent visit with our Johnson City team was rewarding, and would love to ensure you were able to find everything you may need for your special day. If you would like to contact us at dbcares@dbi.com, (Attn: Brittany D.- Store 242) we would be honored to assist you further. Thank you, Jill K.
I was very happy with my dress and my bridesmaids dresses. Then I went to pick up my dress and found out that the bustle that was discussed at my original appointment is not something that is included with my dress (which my consultant did not inform me of upon ordering). So I find out that on top of the $1300 dress and the $150 I spent for alterations plus $60 for a bra and $100 for a crinoline, I will have to pay for another alteration to add the bustle at $100-$150 or more and that will take up to 4 weeks. I will be getti... read more
Business response:
Hello Pamela, We are terribly sorry for the miscommunications on our end, and would love to ensure your dress is perfect for your special day. Please feel free to email us at dbcares@dbi.com, (Subject- Attn: Steven E.- Store 242) we would be honored to speak with you further. Humbly Yours, Jill K.
Business response:
Hi Keri ! Thank you for sharing your star rating ! Please email us at DBCares@dbi.com(Attn:BrittianyD) if you would like to share more of your experience. Thank you, BrittianyD.
TERRI WAS VERY RUDE TO ME. I WOULD NEVER GIVE THEM MY MONEY. TERRI IS VERY VERY RUDE. JOHNSON CITY , TENNESSSEE LOCATION.
Business response:
Hello Vickie, thank you for your feedback. We are so sorry to hear that you feel this way. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.
My experience was phenomenal! Emily S. was the best ever! She is amazing at her job and I was so happy with her. She made this important day great. She was so happy to help accommodate my every request. I cannot say enough great things about her!!! I found my perfect dress thanks to her!!
Business response:
Hi Tonya, congratulations on finding the perfect dress for your big day, how exciting! We couldn't be happier to hear how Emily S. exceeded your expectations during your recent visit to our Johnson City store. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Jessica H.
Just a shout out to the David's Bridal rude employees that didn't want to really help us and were snarling their noses at us. Whatever happened to pleasing the customer and showing some care about the customers feelings? I know I'm over weight �! I don't need your looks to tell me that! And I know I wasn't dressed the nicest but guess what I'm a human just like you and I have feelings! But that's ok you just earned yourselves a bad review because my time spent there sucked! The only fun part about it was hanging out with my ... read more
Business response:
Hello Breanna, we are so sorry to hear that we let you down during your time with us. We strive to provide each of our customers with the best possible customer service and we are so sorry to hear that was not the experience you were given. We would love to have you back for a better experience. Please email us at DBCares@dbi.com (Attn:BrittianyD) if you would like to schedule an appointment to return. Thank you
They went out of their way to help everything was great......she Said yes to the dress
I would advise you to not even CONSIDER David's bridal in Johnson City. The assistant manager at this store is VERY RUDE. She does not care about your special day. The poor girl taking care of me had four other parties to tend to, however she was very helpful and caring. After picking a dress, and being ASSURED a price for it, we were set to take that dress home today. We rung the bell and said yes to the dress when the assistant manager came over and told us no, we would have to pay another price for the dress. We would hav... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 3,946 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.