This profile has been claimed by the business owner or representative.
DoubleTree by Hilton Evansville
- Hotels
- Evansville, IN
About this business
Location details
601 Walnut St, Evansville, IN, 47708, United States
Get directions
Pillow cases and sheets were stained. Housekeeping had just left the room so I know they knew it was like that. I seen it as soon as I entered the room. No excuse.
Our stay was great! The staff was nice and it was very convenient parking plenty of space and it was very convenient to local spots around town. The only negative that I have to say is the rooms weren’t that cleaned there was dust on top of the cabinets and crumbs. Also, the sheets had stains. The pillowcases had stains.
Business response:
We are delighted to hear about our convenient location and helpful staff. We sincerely apologize for the cleanliness issues you encountered. Your feedback helps us improve our housekeeping standards.
Business response:
Hi, Pamela. Thank you. 😊
Rooms were nice and clean and so was the entire property on the inside. The area was a little rough with several homeless people around, and an apartment building next to the hotel was very questionable with people outside all the time.
Business response:
Hi, Leslie. We appreciate the kind words and are glad we could provide you with a positive experience!
A lot of stains throughout the room.
Business response:
Thank you for your positive feedback, Jorge. We are glad you enjoyed your stay at DoubleTree by Hilton Evansville.
The lady at the front desk wasn’t very friendly. When We called the front desk for shower gel, as we there wasn’t any in our shower, I felt like we were bothering her. Otherwise our stay was nice.
Business response:
Thank you for your feedback. We apologize for the service experience at our front desk. We strive for exceptional hospitality and will address this with our team. Please call (812) 423-5002 to discuss further.
Lots of homeless people around the property.
Business response:
We're sorry to hear about the issue you experienced around our property. Thank you for sharing your concerns with us. We appreciate your feedback as it helps us understand areas where we can improve. Please know that we take the safety and comfort of our guests seriously, and we will review this matter internally.
Business response:
Hi, Jeremiah. Thank you.
Frequently asked questions about DoubleTree by Hilton Evansville
How is DoubleTree by Hilton Evansville rated?
DoubleTree by Hilton Evansville has a 3.8 star rating with 3,718 reviews.
When is DoubleTree by Hilton Evansville open?
DoubleTree by Hilton Evansville is open now. It is open 24/7.