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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have stayed here before, but this is the first time the room was in pretty rundown condition. The carpeting was ripped and worn out, we had a casino side room, and the shade did completely black out the lights from it.
Business response:
We're sorry to hear that your experience wasn't up to par.We appreciate your feedback and will be sure to use this as a coaching oppurtunity to enhance our product and service.
Stay Check in was very easy but had to leave early the next morning and the person at desk wasnt much help handed over room keys and she said i was good didnt receive bill but they got my credit card info. Just not up to date on this procedure. Other than that stay was good.
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience. DraftKings at Casino Queen constantly strives to improve our product and service and your feedback helps us to do that.
Business response:
Thank you for taking the time to rate us.We appreciate your business.
Business response:
Hello Robert, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
It’s clean and spacious. We got a fantastic view of the arch.👍
Business response:
Thanks so much for the king words. We're so happy you enjoyed the view of the arch.We hope to see you again in the near future.
Brent the Supervisor This hotel is not in a good area. The customer service was excellent. We truly can't say enough about Brent.
Business response:
We thank you for your business and appreciate you for taking the time to share your feedback about your experience.
The hotel was good for what we needed it for. All the staff were very nice. The carpet and shower in our room could be updated, but the bed was comfortable and the room was clean.
Business response:
Thanks so much for the kind words.We strive to offer every guest the best experience. Thank you so much for staying with us.
Business response:
Hello Yaneth, thank you so much for taking a moment and rating us! We are delighted to hear that you enjoyed your stay. We thank you for choosing to stay with us and we look forward to having you again!
Business response:
Thank you for this five star rate.We appreciate you for staying with us.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.8 star rating with 9,760 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 5:00 p.m.