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Edesia
- Restaurants
- Bath
About this business
Location details
13-14 High St, Bath, BA1 5AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Valentines dinner, ordered mixed grill. Chicken was dry and chips were cold quick. Rest of it was good. Waiter could have been slightly more attentive as we had to ask for water twice before receiving it.
Business response:
Hi Mikhail, Thank you for taking the time to provide feedback. We are truly sorry that some of the food and service did not meet your expectations. These are not the standards we aim to deliver and we will be reviewing this feedback with our team so we can understand where we went wrong. We hope you give us another chance in the future!
Having assured me they could cook something nice with my dietary needs the food I received was less than average.
Business response:
Hi Vanessa, Thank you for the review. We are truly sorry that the food did not meet your expectations. These are not the standards we strive to uphold and we will be reviewing this with the rest of the team so we can improve. If you are open to it, please reach out to us directly so we can rectify the situation.
Looked like a good idea and the restaurant had good reviews. Unfortunately, their food lacked the citrus Lemon Salmon had no lemon at all or seasoning of any kind. So over priced for what it was. The Steak had some flavour but it looked a pale brown colour with cold fries. Chimichurri sauce was tasteless. Wine was good, but I will not being back having paid £160 for two for lunch. Not ever again.
Business response:
Hi Adrian, Thank you for taking the time to leave feedback. We are really sorry that the food did not meet your expectations. These are certainly not the standards we aim to deliver and we will share this feedback with the rest of the team. We would really appreciate the chance to rectify this situation - if you are open to it, please reach out to us directly.
A poor meal - not enough care over allergies; and a general lack of care
Business response:
Hi Angus, We sincerely appreciate you taking the time to share your feedback, and we're deeply sorry we failed to meet your expectations during your visit. Providing safe, carefully prepared meals - especially for guests with allergies - is something we take very seriously, and we're disappointed we fell short in this regard. We've already reviewed this incident with our entire team to reinforce our allergy protocols and service standards, as this level of care is simply unacceptable. If you'd be willing, we'd truly value th... read more
The service was very slow with not all starters coming out at same time. In fact it seemed like one had been missed altogether so had to be started. Main courses arrived and the mains were tasty but very slow. We made the service manager aware of our thoughts and the he did reduce our bill which was appreciated. He was very apologetic and with the reduced bill tried to make the whole experience better.
Bright lights upstairs, Long waiting times, food was cold.
Business response:
We would love the opportunity to make this right and ensure you have the experience your friends described. Please feel free to contact us directly via our email at edesiabath.co.uk so we can address this further. Thank you for your honesty and for giving us the chance to improve.
Nice place with a good ambience and lovely waiter/good service. The food was average, not quite what we were hoping for but filled us up and the meal was good value for money!
The Chicken Skewer dishes were well presented and had a decent amount of food. However the vegetarian dish was extremely disappointing. It was called a Cauliflower steak. I had hoped it would come with something other than a slab of Cauliflower, especially for the cost. Nearly the same price as an actual steak. However other than a sauce and a couple of thin carrots, it was served with nothing at all. The sauce was tasty, but I was left starving. My friends gave me some of their chips. I would suggest the vegetarian options ... read more
As it was the weekend before Christmas, I booked a table thinking it would be very busy. We had a nice booth upstairs but the venue lacked ambience and the atmosphere was a bit flat. When we asked for the music to he turned up and a bit more lively, we were told they couldn’t until people had stopped eating, which I understand but was a shame. We stayed for one ok cocktail and left for somewhere with some music and cheaper drinks. Perhaps somewhere to come later if you only want drinks and dancing. Can’t comment on the food ... read more
Frequently asked questions about Edesia
How is Edesia rated?
Edesia has a 4.5 star rating with 1,271 reviews.
When is Edesia open?
Edesia is open now. It will close at 10:30 p.m.