This profile has been claimed by the business owner or representative.
Edesia
- Restaurants
- Bath
About this business
Location details
13-14 High St, Bath, BA1 5AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
I think if you are not a regular at this eatery don’t bother. Surly unhelpful waitress. We were sat at a table right in front of the door which was open more than closed and it’s December! 5m4 of us had chicken skewers - they were good. Half lobster - had to hunt for the ‘meat’ steak was good.
Business response:
Hi Kathryn, Please see below our response to your review on google too. Unfortunately with the busiest time of the year we don't have much flexibility to move tables but I have passed this on to to the team to ensure they keep the door closed. Thank you for your feedback regarding the waitress I will pass this on to the line manager. I have also told the chef regarding the half lobster being half meat portion. I do hope the other guests enjoyed their meal and we can welcome you again in the near future and will ensure you ha... read more
Service was extremely slow, almost waited an hour to be asked for our drinks order. The starters came out cold, the overall quality of the fish was poor and the prawns were overcooked.
We ordered steaks and both were served cold and sent back. Then 2 new steaks were delivered and these again were both served cold. As we were short of time because we were going to the theatre we had to eat them. Staff were apologetic but we could not understand why both steaks were served cold a second time. Considering the price this was very poor service and spoilt our afternoon.
Business response:
Thank you for taking the time to bring your experience to our attention. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
Great ambiance, and great service but the restaurant food needs a lot of improvement. Cauliflower soup was £9 per a small bowl, and we ordered 3. We were a bit dissatisfied and disappointed with the lack of flavor, the bowl was more than half empty and the toasted bread was stale. The grilled prawns had no flavor, and the prawns were overcooked and chewi. The Pollo mechado arepa had no avocado and the chicken had no flavor. The Grilled octopus was cold and it had no flavor. The spatchcock baby chicken was the only success of... read more
Business response:
Hi Tomas, Thank you for taking the time to bring your experience to our attention. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
Dissapointed that we were told that we could have steak and cocktail deal Thursday when I booked table only to be told upon arrival that they had changed their mind… very poor
Business response:
Hi Robert, Thank you for taking the time to bring your experience to my attention and I am saddened to read this. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. I would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience and allow us to rectify this. We look forward to hearing from you. Kind regards The Owners
Croquets - tasted good but overload with the cheese Sea Bass Ceviche - had a bone in it which was a bit concerning Yucca Fries - quite yummy Steak - quite tough and could barely cut through it. Super chewy and did not taste well.
Business response:
Hi @LindaA, Thank you for taking the time to bring your experience to our attention. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
Everything was extremely salty , the chips and corn were inedible
Business response:
Hi David B, Thank you for bringing your experience to our attention. Following your tripadvisor review we have requested your contact details so we are able to rectify this including arranging a refund for those sides that were salty. Please be assured that the waiter immediately told the head chef of your feedback and we are sorry we got this wrong. Please contact us directly at info@edesiabath.co.uk so we can rectify this. I look forward to hearing from you.
So many things are sold out on the menu. Ordered a 10oz sirloin steak with mid-rare, but it was a well-done
Business response:
We sincerely apologise for not meeting your expectations on this visit, particularly with the steak preparation and the availability of menu items. Your feedback is essential to us, and we assure you that steps have been taken to address these concerns since your visit. We hope to have the opportunity to serve you again and provide an experience that matches your expectations.
We purchased two tomahawk steaks at £90 each, one had so much fat on it it was barely edible, the other was okay but seriously lacked in flavour. It was a great disappointment. We voiced our concern but apparently this is normal for a tomahawk. Never had one before so no idea if this was true. My feedback is based on the tomahawk only as we didn't eat anything else.
Business response:
Hi @simonm thank you for your review and we are sorry to hear of your experience with the tomahawk. I would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on this. We look forward to hearing from you.
Frequently asked questions about Edesia
How is Edesia rated?
Edesia has a 4.5 star rating with 1,271 reviews.
When is Edesia open?
Edesia is open now. It will close at 10:30 p.m.