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13-14 High St, Bath, BA1 5AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
One of the worst meals I think we’ve ever had. Quite literally inedible. Had 3 tapas and ordered the lemon sole tacos (which were extremely dry), mac & cheese which was dripping in oil and looked like it was microwaved (not sure how you can get this so wrong) and pork empanadas again super dry. Had one bite of each and left it at that. My partner and his parents also said their meal was super dry and just felt microwaved. I wouldn’t recommend for food. The restaurant aesthetic is nice but definitely all style and no substanc... read more
Steaks not good quality, gristly and tough. Asked for medium cooked steak and although one small part was medium, the majority was well done. Small table for 2 people. Informed venue this was for a birthday celebration, but no mention was made. Service was ok, but it was obvious that they wanted us out as we got the bill very quickly after saying we didn’t want dessert. Perhaps it was because we were a middle aged same sex couple??
Business response:
Thank you for taking the time to bring your experience to our attention. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
Booked for a birthday, turned up, very quiet but can understand it was a Sunday and early evening, we were the only two dining, food turned up very quickly but buns for the burgers were burnt, when we did mention it to waiter he apologised and said it’s the grill, but they were black and tasted burnt. did not offer anything complimentary or discount off the bill, , unfortunately it did not make the meal taste great, there was not a great ambience there. I think for the price you are paying for the meal it is quite disappoint... read more
Business response:
Dear Anon, Thank you for your feedback. We are very sorry your recent visit, especially for a birthday, didn't meet your expectations. The burnt buns on your burgers are unacceptable, and we apologise for not offering a suitable remedy at the time. We also understand that the quiet atmosphere on a Sunday evening impacted your experience. We strive to create a pleasant dining environment and will work on improving this. To make up for the disappointment, please contact us directly at info@edesiabath.co.uk We appreciate your f... read more
The DJ was not appropriate for a Latin restaurant. Not the ambiance we were expecting. The ceviche was a carpaccio. Good but not a ceviche The veggie arepas with black beans was a tad dry despite the addition of a lime The Carmenere wine was tired. Not kept at room temperature or kept open too long
Business response:
Dear Anonymous, Thank you for sharing your feedback with us. We apologise that the DJ selection did not match the ambience you were expecting for a Latin restaurant. Your comments regarding the ceviche and vegetable arepas have been noted, and we will address these concerns with our culinary team. Additionally, we regret any disappointment with the Carmenere wine and will ensure better attention to its storage and serving conditions. Your insights are valuable to us, and we appreciate the opportunity to improve. We hope to h... read more
Food was average at best and all 4 people in the party left fair sized quantities of their food. The margaritas were barely drinkable. When we complained midway through the meal the message was not relayed to the kitchen/staff. When it came to the bill and we requested that one of the main dishes at least was taken off the bill (we should have asked for all meals given the quality) it was met with initial hostility. After a bit of discussion they eventually agreed to take one main and the service off begrudgingly. Massive to... read more
Business response:
Dear @Anonymous Thank you for sharing your feedback. I am truly sorry to hear about your disappointing experience at our restaurant on Saturday the 2nd of March. Your comments are valuable to us, and we're taking them seriously. We apologise for the lack of communication with our kitchen staff and any hostility you encountered when discussing your concerns. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience and hope to rectify this. I look forward ... read more
We booked a table however we’re seating in the nightclub. We would expected to be in the dining room. As a result of this we left early. Food was average. Service was good!
Business response:
Dear @SteveM I'm sorry to hear about your experience. It seems there was a misunderstanding with the seating arrangements. Your feedback regarding the food and service is valuable, and we have passed it on with the team. We'll make sure to address the issue with the seating and work on improving the dining experience for our guests. I do hope you give us another chance so we are able to recover from your negative experience. Please contact us directly info@edesiabath.co.uk, and I will ensure a more enjoyable visit for you. I... read more
The flavors of the food were nice, though the wait times for both the main courses and desserts were excessively long, stretching to at least 30 minutes. The cocktails, unfortunately, were limited to basic mixers, and a Fig Syrup Old Fashioned didn't contain any fig syrup. In summary, while the dinner was generally enjoyable, the extended wait and pricing made it less than satisfactory.
Business response:
Hi Venus, Thank you for taking the time to provide your feedback. As a family-ran, independent restaurant, the experience of each and every one of our customers means a lot to us. So, we are saddened your experience wasn't up to the level we normally offer. We have sent your feedback to the management team, however, we would love an opportunity to address your points directly. If you would be happy to forward on details of your visit to info@edesiabath.co.uk, a member of the management team will be in touch. Again, we regret... read more
Awful, went for my other in laws birthday, 2 hours after we’d arrived, we stil didn’t have our main. When we asked where our food was, it came out within 2 minutes and was cold. Steak was overcooked (and cold) our food had clearly been sat around for ages and forgotten. they did recook those who had ordered steaks from scratch (which meant half of us had to sit and watch the rest of the group eat). Eventually the steaks did arrive and they were average at best. No flavour aside from tasting burnt. We didn’t get any money off... read more
Business response:
Hi @Kevin, Thank you for taking the time to bring your experience to our attention and I am sorry to read of your experience. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
I wouldn’t recommend this place at all, it would be fine if it was cheap but the prices don’t match the service and quality of what you get. We waited around 45 minutes for the steak and paid £85. The steak itself was mostly delicious but burnt on one side. We also ordered padron peppers prior which was partially burnt and not nearly salted enough. Lastly, not a big fan of the atmosphere especially if a culinary experience is what you are looking for.
Business response:
Thank you for taking the time to bring your experience to our attention. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
Edesia has a 4.5 star rating with 1,271 reviews.
Edesia is open now. It will close at 10:30 p.m.