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Edesia
- Restaurants
- Bath
About this business
Location details
13-14 High St, Bath, BA1 5AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Great restaurant, with a busy vibe. We were shown to our seats in a booth on the first floor. Staff were very attentive. Unfortunately, food was hit and miss. Paella very undercooked and whilst the staff offered other options, anything else would have been much later to the table than the other guests already eating. I also felt the additional sides were not value for money. The restaurant offered a free dessert for the poor main course, but on reflection, I should have asked for the cost of that meal to be removed from our ... read more
Business response:
Hi Susan, Thank you for your feedback. We are pleased to hear that you enjoyed the atmosphere and found our staff attentive during your visit- however we are very sorry that the food did not meet expectations, particularly the paella. This does not reflect the standard we strive to uphold, and we apologise for the disappointment caused. We are also concerned to hear that you felt the additional sides did not represent good value, but we appreciate you bringing this to our attention. We are sorry to hear that the complimentar... read more
Food was ok but v expensive and we hardly got any sweet potato
Business response:
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we truly appreciate you taking the time to share your thoughts. Your comments have been passed directly to our chef and kitchen team for review. We understand you may have ordered the **Beef Short Rib**, and we’re particularly sorry to hear that the portion of sweet potato did not meet expectations, especially given the price point. While we completely understand your rating, if you were open to giving us another chance, we wo... read more
Wine per glass expensive. My wife's meal not great. Disappointing compared to our last visit. Staff were fantastic.
Business response:
Hi Duncan, Thank you for taking the time to share your feedback, and we’re really sorry to hear that parts of your visit didn’t meet expectations. While we’re pleased to know you found our team fantastic, it’s disappointing to hear that the food and pricing didn’t reflect the standard we aim to deliver. We truly believe we can do better than what you experienced on this occasion. We would really appreciate the opportunity to make this right—please do get in touch with us directly so we can personally look into this and recti... read more
My son chose Edesia for his birthday celebration, but the rude waiter and overly loud music made the evening far less special than we had hoped for. Service was lacking, waiter didn’t return when our glasses were empty so we could order more drinks.
Business response:
Hi Kylie, Thank you for taking the time to share your feedback, and please accept our sincere apologies that your son’s birthday celebration did not feel as special as it should have. We are very sorry to hear that the service fell short and that the music level affected your evening. This is not the experience we want any of our guests to have, especially on such an important occasion. Your comments have been shared with our team so we can address both the attentiveness of the service and the atmosphere in the restaurant. W... read more
The down side to an otherwise great experience was somewhat slow service and the table was in a busy walkway.
Business response:
Hi Kristin, Thank you for taking the time to leave feedback. We are truly sorry that the service did not meet your expectations, these are not the standards we aim to deliver. We hope to welcome you back soon for a better experience!
Poor quality food. Starters were undercooked. Steak was really poor quality. The fish main was tasteless and greasy
Business response:
Dear Mark, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet expectations, particularly regarding the quality of the starters, steak, and fish main. This is certainly not the standard we aim to deliver. Your comments have been shared with our kitchen team so we can review and address these concerns immediately. We would genuinely appreciate the opportunity to learn more about your visit and make things right. Please feel free to contact us directly at t... read more
Valentines dinner, ordered mixed grill. Chicken was dry and chips were cold quick. Rest of it was good. Waiter could have been slightly more attentive as we had to ask for water twice before receiving it.
Business response:
Hi Mikhail, Thank you for taking the time to provide feedback. We are truly sorry that some of the food and service did not meet your expectations. These are not the standards we aim to deliver and we will be reviewing this feedback with our team so we can understand where we went wrong. We hope you give us another chance in the future!
Having assured me they could cook something nice with my dietary needs the food I received was less than average.
Business response:
Hi Vanessa, Thank you for the review. We are truly sorry that the food did not meet your expectations. These are not the standards we strive to uphold and we will be reviewing this with the rest of the team so we can improve. If you are open to it, please reach out to us directly so we can rectify the situation.
Looked like a good idea and the restaurant had good reviews. Unfortunately, their food lacked the citrus Lemon Salmon had no lemon at all or seasoning of any kind. So over priced for what it was. The Steak had some flavour but it looked a pale brown colour with cold fries. Chimichurri sauce was tasteless. Wine was good, but I will not being back having paid £160 for two for lunch. Not ever again.
Business response:
Hi Adrian, Thank you for taking the time to leave feedback. We are really sorry that the food did not meet your expectations. These are certainly not the standards we aim to deliver and we will share this feedback with the rest of the team. We would really appreciate the chance to rectify this situation - if you are open to it, please reach out to us directly.
Frequently asked questions about Edesia
How is Edesia rated?
Edesia has a 4.5 star rating with 1,369 reviews.
When is Edesia open?
Edesia is open now. It will close at 11:00 p.m.