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Edesia
- Restaurants
- Bath
About this business
Location details
13-14 High St, Bath, BA1 5AQ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:30 p.m. | |
| Tue | 11:00 a.m. to 10:30 p.m. | |
| Wed | 11:00 a.m. to 10:30 p.m. | |
| Thu | 11:00 a.m. to 10:30 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
The DJ was not appropriate for a Latin restaurant. Not the ambiance we were expecting. The ceviche was a carpaccio. Good but not a ceviche The veggie arepas with black beans was a tad dry despite the addition of a lime The Carmenere wine was tired. Not kept at room temperature or kept open too long
Business response:
Dear Anonymous, Thank you for sharing your feedback with us. We apologise that the DJ selection did not match the ambience you were expecting for a Latin restaurant. Your comments regarding the ceviche and vegetable arepas have been noted, and we will address these concerns with our culinary team. Additionally, we regret any disappointment with the Carmenere wine and will ensure better attention to its storage and serving conditions. Your insights are valuable to us, and we appreciate the opportunity to improve. We hope to h... read more
Food was average at best and all 4 people in the party left fair sized quantities of their food. The margaritas were barely drinkable. When we complained midway through the meal the message was not relayed to the kitchen/staff. When it came to the bill and we requested that one of the main dishes at least was taken off the bill (we should have asked for all meals given the quality) it was met with initial hostility. After a bit of discussion they eventually agreed to take one main and the service off begrudgingly. Massive to... read more
Business response:
Dear @Anonymous Thank you for sharing your feedback. I am truly sorry to hear about your disappointing experience at our restaurant on Saturday the 2nd of March. Your comments are valuable to us, and we're taking them seriously. We apologise for the lack of communication with our kitchen staff and any hostility you encountered when discussing your concerns. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience and hope to rectify this. I look forward ... read more
We booked a table however we’re seating in the nightclub. We would expected to be in the dining room. As a result of this we left early. Food was average. Service was good!
Business response:
Dear @SteveM I'm sorry to hear about your experience. It seems there was a misunderstanding with the seating arrangements. Your feedback regarding the food and service is valuable, and we have passed it on with the team. We'll make sure to address the issue with the seating and work on improving the dining experience for our guests. I do hope you give us another chance so we are able to recover from your negative experience. Please contact us directly info@edesiabath.co.uk, and I will ensure a more enjoyable visit for you. I... read more
The flavors of the food were nice, though the wait times for both the main courses and desserts were excessively long, stretching to at least 30 minutes. The cocktails, unfortunately, were limited to basic mixers, and a Fig Syrup Old Fashioned didn't contain any fig syrup. In summary, while the dinner was generally enjoyable, the extended wait and pricing made it less than satisfactory.
Business response:
Hi Venus, Thank you for taking the time to provide your feedback. As a family-ran, independent restaurant, the experience of each and every one of our customers means a lot to us. So, we are saddened your experience wasn't up to the level we normally offer. We have sent your feedback to the management team, however, we would love an opportunity to address your points directly. If you would be happy to forward on details of your visit to info@edesiabath.co.uk, a member of the management team will be in touch. Again, we regret... read more
Awful, went for my other in laws birthday, 2 hours after we’d arrived, we stil didn’t have our main. When we asked where our food was, it came out within 2 minutes and was cold. Steak was overcooked (and cold) our food had clearly been sat around for ages and forgotten. they did recook those who had ordered steaks from scratch (which meant half of us had to sit and watch the rest of the group eat). Eventually the steaks did arrive and they were average at best. No flavour aside from tasting burnt. We didn’t get any money off... read more
Business response:
Hi @Kevin, Thank you for taking the time to bring your experience to our attention and I am sorry to read of your experience. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
I wouldn’t recommend this place at all, it would be fine if it was cheap but the prices don’t match the service and quality of what you get. We waited around 45 minutes for the steak and paid £85. The steak itself was mostly delicious but burnt on one side. We also ordered padron peppers prior which was partially burnt and not nearly salted enough. Lastly, not a big fan of the atmosphere especially if a culinary experience is what you are looking for.
Business response:
Thank you for taking the time to bring your experience to our attention. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
I think if you are not a regular at this eatery don’t bother. Surly unhelpful waitress. We were sat at a table right in front of the door which was open more than closed and it’s December! 5m4 of us had chicken skewers - they were good. Half lobster - had to hunt for the ‘meat’ steak was good.
Business response:
Hi Kathryn, Please see below our response to your review on google too. Unfortunately with the busiest time of the year we don't have much flexibility to move tables but I have passed this on to to the team to ensure they keep the door closed. Thank you for your feedback regarding the waitress I will pass this on to the line manager. I have also told the chef regarding the half lobster being half meat portion. I do hope the other guests enjoyed their meal and we can welcome you again in the near future and will ensure you ha... read more
Service was extremely slow, almost waited an hour to be asked for our drinks order. The starters came out cold, the overall quality of the fish was poor and the prawns were overcooked.
We ordered steaks and both were served cold and sent back. Then 2 new steaks were delivered and these again were both served cold. As we were short of time because we were going to the theatre we had to eat them. Staff were apologetic but we could not understand why both steaks were served cold a second time. Considering the price this was very poor service and spoilt our afternoon.
Business response:
Thank you for taking the time to bring your experience to our attention. Here at Edesia Bath we pride ourselves on serving great food matched by service too and I am sorry we let you and your guests down on this occasion. We would be grateful if you can contact us directly at info@edesiabath.co.uk so we are able to follow up on your poor experience. We look forward to hearing from you. Kind regards The Owners
Frequently asked questions about Edesia
How is Edesia rated?
Edesia has a 4.5 star rating with 1,369 reviews.
When is Edesia open?
Edesia is open now. It will close at 11:00 p.m.