Eldorado Pet Hospital

Megan H. 

on Yelp

3 years ago

My cat was suffering from fleas, and I had given him OTC flea medication, and after taking him here was told I posioned him, but after their care, they said they were confident that we was better. The vet here was extremely dismissive of my responses, and even more so after I asked he be looked at for a UTI, and the vet said no. A week later, my cat started to strain using the restroom, so I took him back. They did a urinalysis and confirmed he had a UTI. The vet put a catheter on him, without a bag attached, and I took him ... read more

Mikkie C. 

on Yelp

3 years ago

We just moved back to the area so we are new and took our dog here for an annual check up and the vet acted like he's never done this before. All he did was listen to his heart and lungs and said "he's good." He didn't even bother to ask how our dog has been doing, how has diet is, lifestyle, or even perform a physical exam on his body. You would think that you'd want to get to know your patient, especially if it's their first time here. He completely neglected to ask if we had any questions or concerns. I can't even tell yo... read more

Sunita R. 

on Yelp

3 years ago

Not entirely sure if Little Elm Eldorado Pet Hospital current staff and management are taking long term customers for granted or if their customer service has just plain deteriorated. Despite being a long term customer, I am frustrated and disappointed with Little Elm Eldorado Pet Hospital current staff and management in terms of customer responsiveness and communication of consistent and clear upfront price quoting for their services. As a business, Little Elm Eldorado Pet Hospital staff and management, no longer speak wi... read more

J B. 

on Yelp

4 years ago

I went here for the first time during Covid because my dog needed some baby teeth pulled. $1000 later they give her back screaming in pain and I had to demand pain medication for her before taking her home. On top of that once I get her home she still has multiple baby teeth left. Literally two canines sticking up in the front of her mouth on each side and all of her molars. How does a board certified vet not realize that's not normal? Well now we have established the vets here can't tell the difference between adult and pup... read more

Clara Karina V. 

on Yelp

4 years ago

Don't go to this clinic, the Dr "diagnoses" without X-rays, ultrasound or any other science-based method and everything is matter of -urgent surgery-. However, if you go to a second or third opinion, the other doctors say that the diagnosis is wrong. After leaving my dog there for a couple of hours she had clearly abuse marks and as soon as she saw the doctor started crying and screaming loudly. He is just chasing money, more a butcher than a doctor. 

Mike R. 

on Yelp

4 years ago

No clue how this over-priced place is still open. Doctors are absolute price gaugers. To show and discuss one price over the phone, then in person you discuss and it's a little higher. you check out and it's not the price you spoke about, but yet it's rung up. Unfortunately I've given this place one too many opportunities. Each has been worse than the previous visit. I can go on with other things; it's not worth it anymore. Whatever you don't go to this place. They will make you feel like you're an awful owner of you don't p... read more

Ilene G. 

on Yelp

4 years ago

We took a stray that we found over to this animal hospital and told them to look at it thoroughly. They were able to tell us the gender and the age and was able to look this animal over. They said the stray was fine. We took it home and give it a bath and after the bath we found that it had fleas and ticks all over his body and face. How could they not notice this if they did a thorough exam? But they charged us thoroughly. I am not going to bring my other animals there ever again. 

Jake B. 

on Yelp

4 years ago

I took my dog here today for a routine visit. It's close to my house which makes it very convenient.. First off. They charge $150 for a standard office visit!! That is at least double what everyone else in the area charges. My old vet charged $40. They weren't even interested in addressing the main reason for the visit. They were too busy upselling me on shots and anything else they thought she needed. Which would be fine if they would've addressed actually acted like they cared about the issue i brought her in for in... read more

Pat A. 

on Yelp

6 years ago

I've been taking my dog to this place for over 4 years. He's had exams, dental etc. He got an abcess under his eye 1 1/2 yes ago. I've been taking him there for this issue all this time and all he could do was hand over some antibiotics and tell me he doesn't know what the problem is. I finally had enough and took him to a real vet, Dr. Rodgers. She knew the problem within 2 minutes of seeing him. He had an abcessed root. Today my poor dog had surgery to remove a tooth and clean up the abscess. For almost 2 yrs this ... read more