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Eldorado Resort Casino

4.4

About this business

Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.418,119 reviews
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Debra's profile image
2 years ago

Ok Rather old, dirty. Air conditioning was not working properly. Staff were friendly. 

Business response:

Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns were passed on to the departments in charge for improvement. Thank you! 

Jeff's profile image
2 years ago

Safe wasn't working. Phone wasn't working Climate control system wasn't working. Told that engineering was going to look at it. They never did. Complained at checkout. Very nice front desk staff appologized and didn't charge me resort fees. 

Business response:

Thank you for providing your feedback and letting us know about your experience. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We hope you took the opportunity to reach out to the hotel manager on duty for assistance while you were our guest. The comfort and enjoyment of our guests is our top priority and he or she will always make every effort to remedy any such issues to your utmost satisfaction or find you a more suitable room. Once again, we hope you accept ... read more

Lance's profile image
2 years ago

One wall socket does not work and when you take a shower, you stand in water above your ankles. I will report this when I check out.😂 

Business response:

Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. We look forward to seeing you again soon! 

Romulo's profile image
Romulo 
2 years ago

Tiene todo a la mano 

Business response:

Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon! 

Ana's profile image
2 years ago

Business response:

Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon! 

Virginia's profile image
Virginia 
2 years ago

Our room was huge! We were set up with easy access to elevators and our view was just over the pool area with corner views of the city skies. 

Business response:

Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon! 

Alex's profile image
2 years ago

Nice 3* hotel in center of Reno, good restaurants, room was fine, nothing fancy, it was clean with fridge 

Business response:

Thank you for the feedback! We look forward to seeing again soon! 

Kristine's profile image
Kristine 
2 years ago

Business response:

Thank you for the feedback! We look forward to seeing again soon! 

Josefina's profile image
Josefina 
2 years ago

I liked everything about the property no complains at all. I would love to book there again. 

Business response:

Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon! 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 4.4 star rating with 18,119 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.