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Eldorado Resort Casino

3.9

About this business

Location details

345 N Virginia St, Reno, NV, 89501, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.924,289 reviews
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Syzanne's profile image
Syzanne 
2 years ago

More then expected There was nothing I didn't like The hotel is very nice. I was concerned because I paid for a upgrade and when they upgraded me they changed my room to a smoking from the non smoking that I had made. When I called they would not change it back and they informed booking.com that they would cg a 80 dollar fee to change. So I kept it with the smoking. However when I cked in the wonderful lady at the desk gave me a non smoking room for no extra charge. She also honored my request and got me a room by an elevato... read more

Business response:

We appreciate your feedback, Syzanne. We apologize for the inconvenience caused regarding the room change. However, we're glad to hear that our staff was able to accommodate your requests and make your stay enjoyable. We look forward to welcoming you back in the future. 

Rafa's profile image
Rafa 
2 years ago

Good 

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future. 

Yaroslav's profile image
Yaroslav 
2 years ago

Fancy, pricey, but nice! I'd suggest more flexible payments plans for playing in the casinos . Right now plenty of them are available on TV platforms (Roku, Fire TV, TiVo, Android). Would be nice if you and we ( the customers of yours), at least start talking about it. I missed the breakfast. But having experience to do so, this time I was prepared - I bought food in advance in the nearest food shop. Prices were decent, and selection wide. Thanks. 

Business response:

Thank you for your feedback, Yaroslav. We appreciate your kind words about our resort casino. We understand your suggestion for more flexible payment plans and will take it into consideration. We apologize for any inconvenience regarding breakfast, but we're glad you were able to find a solution nearby. 

Jennifer's profile image
Jennifer 
2 years ago

Good value for a couple that needs two beds! Beds were comfy, good view, easy access to casinos and midtown. Loved the bathtub! Room was clean. 

Business response:

Thank you for your feedback, Jennifer! We're glad to hear that you found our resort to be a good value and enjoyed the comfortable beds, good view, and easy access to casinos and midtown. We're also happy to hear that you loved the bathtub and found the room clean. We appreciate your review and hope to welcome you back soon! 

Lucia's profile image
Lucia 
2 years ago

Muy bueno la verdad Super bien tiene todo Estaba muy limpio y atentos 

Erich's profile image
Erich 
2 years ago

Tut was es soll (Balkon)fenster nicht öffenbar. Sehr, sehr trockene Aircondition Luft. . Lange, schlecht beschilderte Wege. Zimmer nach amerikanischen Standard. Casino im Erdgeschoss 

Jack's profile image
Jack 
2 years ago

Very Good 

Josh's profile image
Josh 
2 years ago

Fun time with friends 

Paul's profile image
Paul 
2 years ago

Decent I didn't like checking in with a machine and not a person. I liked the friendliness of the cleaning staff. 

Frequently asked questions about Eldorado Resort Casino

How is Eldorado Resort Casino rated?

Eldorado Resort Casino has a 3.9 star rating with 24,289 reviews. 

When is Eldorado Resort Casino open?

Eldorado Resort Casino is closed now. It will open at 12:00 p.m.