This profile has been claimed by the business owner or representative.
Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Weather was nice but pool was closed, many homeless around property carpets in hotel corridors need replacement.
Business response:
Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. We look forward to seeing you again soon!
Business response:
Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Please provide us with more details in regards with the challenges you had during your stay so we can ensure improvement. We look forward to seeing you again soon! Thank you!
It’s a nice enough casino hotel. Super disappointed with restaurants food quality. Ordered an omelette from Millie’s and it was drenched in grease. The gym is really nothing which is dumb since you pay $37.50 resort fee. What am I paying for? Pools closed for season and gym is pretty much treadmills.
Business response:
Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns have been passed on to the departments in charge to ensure future improvement and great customer service. We look forward to seeing you again soon!
It was close to Amtrak. Great dinner at Japanese steakhouse.
Business response:
Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon!
Business response:
Thank you for providing us with the highest rating score. We are glad you enjoyed staying with us and look forward to seeing you again soon!
the hotel is ok, a couple of complaints were that the HVAC wasn't working properly, the first night we froze and after telling the front desk the maintenance man came to fix it but then we couldn't turn the heat down and the 2nd night we roasted. They comped us for our discomfort by not charging the resort fee. I didn't know we could use the Silver Legacy pool, I went to use the ElDorado pool but it was closed, some information in each room would be helpful. The noise level in the casino is super loud as well as outside on t... read more
Business response:
Thank you for your feedback. We do apologize for any inconvenience you experienced during your stay. Your concerns have been passed on to the departments in charge to ensure future improvement and great customer service. We look forward to seeing you again soon!
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.4 star rating with 18,119 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.