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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Stay was good, not a lot of amenities…was hard to even find a drink mid day, mid week. Area around the hotel was very quiet, had to rent a car to get anywhere fun.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
2nd day of my stay I arrived apr.3pm and music was piped in to my room very loud. Hotel desk shifted me to different room & floor. Still same problem. Again went down to front desk and was checked in to another floor and room. No more music and completed my stay. Just a lot of moving around I didn't like but all else was good.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
It was good.
Business response:
Thank you.
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Staff were excellent. Unfortunately, we had to change rooms as the first room was roasting and we could not turn down the heat. They gave us another room which was perfect. The only complaint was that the pillows were so uncomfortable and we had to use towels or fleece jackets as pillows!
Business response:
Thank you for the feedback. We will be addressing your concerns.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,636 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.