Eldorado Resort Casino

3.9

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

3.924,288 reviews

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Esqueda

2 years ago

Pleasant

Business response:

Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.

Kang

2 years ago

Very Good

Business response:

Oseguera

2 years ago

Pleasant The bed was hard as a rock and the tub did not plug. Other than that we had a great time.

Business response:

We're happy to hear you had a great time at Eldorado Resort Casino. The issues with the bed and tub have been noted. Thank you for letting us know.

James

2 years ago

Just ok. Not the experience we normally receive. We reserved a supreme King room and we were assigned to a deluxe double queen room. When we asked the front desk about this we were told booking.com had sold us something that wasn't available. We were told the rooms were the same price but we would have liked the king room for our 25th wedding anniversary. We have stayed at the Eldorado a lot and this isn't the experience we received in the past. Easy parking and easy access to other casinos, restaurants and bars. Friendly st... read more

Business response:

We're disappointed to hear about your room experience and that it didn't meet your expectations, especially for such a special occasion as your 25th wedding anniversary. We apologize for the confusion regarding your reservation and the room type.Thank you for your kind words about our Italian restaurant, and we're glad you enjoyed that part of your stay.

Cynthia

2 years ago

Good When checking out I never received a receipt. They email all receipts. I prefer paper. The staff and valet were very nice. The Room was OK. Think the carpeting needs to be replaced. I like the fact that not just anyone can go to the rooms via elevator without a key card. Your key card activates the elevator.

Business response:

We're glad to hear you had a good experience overall. Your feedback about the receipt and carpeting has been noted. Thank you for sharing your thoughts.

Willie

2 years ago

FUN!!! Nothing i did not like. Clean, Comfortable.

Business response:

We're pleased to hear you had fun at Eldorado Resort Casino! Thank you for letting us know about your experience.

Malinda

2 years ago

Enjoyable stay clean, some guest in the same hall loud all hours, room was pretty small and narrow but over all had a gr Had casino and great cafe for breakfast! Location

Business response:

Thank you for your feedback. We're glad you enjoyed your stay and the casino. We apologize for the noise disturbance and room size.

Michele

2 years ago

Great stay. We will be back! It was a great stay. Nothing bad to say. We will definitely be back. And for a longer stay. The spaciousness of the room. And the front desk staff were amazing! So friendly and helpful. Plus the location was perfect!

Business response:

Thank you for your positive feedback, Michele! We greatly appreciate your kind words about your stay at Eldorado Resort Casino. We look forward to welcoming you back for a longer stay.

Rana

2 years ago

Great time On the older side in need of some upgrades I liked the casino and the downtown location

Business response:

Your positive experience at Eldorado Resort Casino is greatly appreciated. We're glad you enjoyed the casino and downtown location. Thank you for sharing your feedback.