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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
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Business response:
Thank you for the review.
Excellent room. Helpful staff
Business response:
Thank you for the review
Nice room, terrible view. The room was ok, we had a view of a wall, we tried to check in but we had to park first and that was the first problem there was no parking for guests, we had to to park on the top floor of the adjoining hotel across the street I would say a 1/2 mile of walking and to top it off there was a game that day and it was VERY crowded and busy all in all it was really bad gambling! And a so-so experience, we will give it another try at a later date.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
The security
Business response:
Thank you for the review.
Todo muy bonito y limpio y seguro
Business response:
Gracias.
Business response:
Thank you for the review.
Our room #854 at the Eldorado Casino was not up to standard. The A/C did not work and our room was very warm. Two different maintenance men worked on it and never resolved the problem. I think our room ventilation was hooked to the Japanese Steakhouse. Our room stink so bad. The Kuerig coffee machine did not work. It would be a great idea to make sure room is in working condition especially when adding on that ridiculous resort fee.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Business response:
Thank you for the review.
Great stay
Business response:
Thank you for the review.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,388 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.