Eldorado Resort Casino

4.1

Hotels
Reno, NV

About this business

Hospitality Hotels

Location details

345 N Virginia St, Reno, NV, 89501, United States

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Weekday	Schedule	Status
Mon	12:00 p.m. to 12:00 p.m.
Tue	12:00 p.m. to 12:00 p.m.
Wed	12:00 p.m. to 12:00 p.m.
Thu	12:00 p.m. to 12:00 p.m.
Fri	12:00 p.m. to 12:00 p.m.
Sat	12:00 p.m. to 12:00 p.m.
Sun	12:00 p.m. to 12:00 p.m.

4.124,684 reviews

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Silvie

2 years ago

Very Good

Business response:

We are overjoyed to hear that you had a very good experience at Eldorado Resort Casino. Thank you for your feedback!

Dianne

2 years ago

Exceptional na very clean. very helpful staff

Business response:

Thank you for your positive feedback, Dianne. We appreciate your input.

Francesca

2 years ago

Wonderful

Business response:

Thank you for your wonderful feedback.

Terri

2 years ago

Okay, but would not stay at this hotel again. The room was very old, the drapes looked like they hadn't been cleaned in years. When we checked in the room was freezing, the air conditioner would not shut off or go up in temp-called down to the front desk, it took over an hour for someone to come to the room. He was able to get the temp up a bit, but when we came back to the room in the evening it was cold once again. The carpet looked dirty as well. I am guessing because we booked with booking.com they give you the oldest ro... read more

Business response:

We sincerely apologize for falling short of your expectations during your recent stay with us. We appreciate you taking the time to share your experience, as it helps us identify areas where we can improve. Thank you for your feedback, as it is valuable in our ongoing efforts to enhance our guest experience. We will address the issues you've raised with our team to ensure they are resolved for future guests.

Sharetha

2 years ago

Exceptional

Business response:

We are utterly delighted to hear that you had an exceptional experience at Eldorado Resort Casino. Thank you for sharing your positive feedback!

Becky

2 years ago

Wonderful

Business response:

We greatly appreciate your wonderful review, Becky. Thank you for sharing your experience with us.

Vanessa

2 years ago

Overall stay was ok. I know the casino is old so that probably has something to do with the rooms. If I were to stay her Rooms were a little dated. Location

Business response:

We understand the rooms were a little dated. Thank you for your feedback.

Mark

2 years ago

Wonderful

Business response:

Thank you for your review. Your feedback is important to us.

Maike

2 years ago

Perfekt Nichts zu meckern Das Hotel hat uns absolut begeistert! Besonders hervorzuheben ist das moderne und makellos saubere Badezimmer – einfach total genial! Unser Zimmer bot eine wunderschöne Aussicht auf die Stadt und die Betten waren unglaublich gemütlich, sodass wir hervorragend geschlafen haben. Das Zimmer war zudem mit einem Kühlschrank und einer Kaffeemaschine ausgestattet, was unseren Aufenthalt noch komfortabler machte. Das Hotel liegt mitten in Reno, direkt in einem Casino, sodass man viele Möglichkeiten hat, sei... read more

Business response:

Vielen Dank für Ihre Bewertung, Maike! Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt im Eldorado Resort Casino gefallen hat. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen!