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Encompass Health Rehabilitation Hospital of Altamonte Springs

4.1

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Location details

831 South State Road 434, Altamonte Springs, FL, 32714, United States

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4.1384 reviews
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Frances T.'s profile image
Frances T. 
rating
4 months ago

On February 7, 2025 my father was transported from the VA hospital to Encompass Health for rehab to make him stronger so he wouldn't fall at home. When i visited him on the 8th I was so surprised to see the neglect exhibited. No one was responding to calls for help. A woman called me from her room to ask if anyone was there. I found my father very depressed. I asked the staff if there were any activities to keep him busy. They said no. I wanted to him our but they convinced me to wait until Monday. I called in the evening to... read more

Aaron S.'s profile image
Aaron S. 
rating
a year ago

My mom was hospitalized for respiratory failure because they didn't get her oxegyn turned on. Absolutely terrible 

Business response:

Hi Aaron, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Aaron S.'s profile image
Aaron S. 
rating
a year ago

My mom was hospitalized for respiratory failure because they didn't get her oxegyn turned on. Absolutely terrible 

Business response:

Hi Aaron, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

David C.'s profile image
David C. 
rating
a year ago

This is my 2nd review of Encompass as Yelp removed my prior review for violating their TOS. So nothing but facts. Fact: 1/26 my sister, a stroke victim that was now a paraplegic that one could hold a conversation with, was discharged by another rehab facility in AS to her daughter, my niece, a person with a history of alcohol and drug abuse. 2/2 After a week of abuse and gross negligence by her daughter, my sister was admitted to AdventHealth Hospital Altamonte Springs near death. 2/16 My sister was discharged to Encompas... read more

David C.'s profile image
David C. 
rating
a year ago

This is my 2nd review of Encompass as Yelp removed my prior review for violating their TOS. So nothing but facts. Fact: 1/26 my sister, a stroke victim that was now a paraplegic that one could hold a conversation with, was discharged by another rehab facility in AS to her daughter, my niece, a person with a history of alcohol and drug abuse. 2/2 After a week of abuse and gross negligence by her daughter, my sister was admitted to AdventHealth Hospital Altamonte Springs near death. 2/16 My sister was discharged to Encompas... read more

Linda H.'s profile image
Linda H. 
rating
a year ago

my brother had pretty much the same experience some of these other reviewers had. he had been in there twice /efore and had good care by the nursing staff and PT was always good. HOWEVER this time was different. he had the same experience with trying to get someone in his room to help him with using the urinal. at times at least 45 minute. and staff not always being very helpful. he was able to take a shower once in the 10 days he was there. He has lymph edema in both legs and they have to stay wrapped. The therapist taking ... read more

Business response:

Hi Linda, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Linda H.'s profile image
Linda H. 
rating
a year ago

my brother had pretty much the same experience some of these other reviewers had. he had been in there twice /efore and had good care by the nursing staff and PT was always good. HOWEVER this time was different. he had the same experience with trying to get someone in his room to help him with using the urinal. at times at least 45 minute. and staff not always being very helpful. he was able to take a shower once in the 10 days he was there. He has lymph edema in both legs and they have to stay wrapped. The therapist taking ... read more

Business response:

Hi Linda, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Kt G.'s profile image
Kt G. 
rating
4 years ago

My mom was sent here after having a stroke. She had memory loss, but no physical delays. The pictures and online do no justice to this awful place! The nursing staff is the absolute worst! The terrible reviews you see?! Believe them! I wish I had! Even the lobby bathroom is nasty!!! Not even 2 days into my moms stay her I phone was STOLEN from her room & of course their head of Risk Sarah said that it is not their problem and they aren't doing anything about it... since it wasn't an eyeglass, denture or hearing aid! Y'all, t... read more

Kt G.'s profile image
Kt G. 
rating
4 years ago

My mom was sent here after having a stroke. She had memory loss, but no physical delays. The pictures and online do no justice to this awful place! The nursing staff is the absolute worst! The terrible reviews you see?! Believe them! I wish I had! Even the lobby bathroom is nasty!!! Not even 2 days into my moms stay her I phone was STOLEN from her room & of course their head of Risk Sarah said that it is not their problem and they aren't doing anything about it... since it wasn't an eyeglass, denture or hearing aid! Y'all, t... read more

Frequently asked questions about Encompass Health Rehabilitation Hospital of Altamonte Springs

How is Encompass Health Rehabilitation Hospital of Altamonte Springs rated?

Encompass Health Rehabilitation Hospital of Altamonte Springs has a 4.1 star rating with 384 reviews. 

When is Encompass Health Rehabilitation Hospital of Altamonte Springs open?

Encompass Health Rehabilitation Hospital of Altamonte Springs is open now. It is open 24/7.