Encompass Health Rehabilitation Hospital of Altamonte Springs

Kathi A. 

on Yelp

8 years ago

My dad went to the rehab hospital, it was very clean and the receptionist during the week was outstanding and the facility should recognize her as their are not many like her in the industry. I cannot say that the experience with case management and nursing were even close to professional, we had to call and connect with case management since the admission, we never heard from them, which is odd as most case managers reach out to family to discuss home environment etc. Poor planning, Dr. Fuentes outstanding! He was completel... read more

C A. 

on Yelp

8 years ago

This is a fairly new facility that appears to be clean as far as the eyes can see. The rooms are private and that's the reason why I chose this facility for my family member. This was the biggest mistake I have ever made. My love one received extremely poor care. Hygiene was neglected until I brought it up to the staff in the third week of stay. I had no Idea he was not receiving P.M care, occasionally he would receive A.M care depending on the Tech who was on... He had 2 showers in 3 weeks and 3 days. His wound dressin... read more

C A. 

on Yelp

8 years ago

This is a fairly new facility that appears to be clean as far as the eyes can see. The rooms are private and that's the reason why I chose this facility for my family member. This was the biggest mistake I have ever made. My love one received extremely poor care. Hygiene was neglected until I brought it up to the staff in the third week of stay. I had no Idea he was not receiving P.M care, occasionally he would receive A.M care depending on the Tech who was on... He had 2 showers in 3 weeks and 3 days. His wound dressin... read more