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Encompass Health Rehabilitation Hospital The Vintage

4.0

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20180 Chasewood Park Dr, Houston, TX, 77070, United States

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4.0218 reviews
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M W.'s profile image
M W. 
rating
4 days ago

Well, starting with the rehabilitation service teams. I was assigned Lydia and Jason and they were the dynamic duo. where one stopped the other picked up. They challenged me hard to my successful goal. The doctors and nursing staff were wonderful, everyone was so kind. Thank you. Sincerely, Myrtle 

Business response:

Thank you for your feedback. It was a privilege and an honor to care for you during your stay at Encompass Health. 

Barbara ..'s profile image
Barbara .. 
rating
5 months ago

Communication between staff and family is seriously lacking While their PT team is effective, their nursing staff contributed to the deterioration of my family member's health by creating situations conducive to skin breakdown and allowed their medical condition to deteriorate as well, simply because they weren't observant enough 

Business response:

Hi Barbara, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Elizabeth G.'s profile image
Elizabeth G. 
rating
a year ago

From my grandma: Everything was excellent. PT and OT were the shining stars and nursing was excellent. The food was the best I've ever had in a hospital and I would recommend this to anyone. I am very grateful. 

Business response:

Thank you for trusting Encompass Health with the care of your loved one! 

Fall C.'s profile image
Fall C. 
rating
a year ago

My son needed to be in a rehabilitation hospital after brain surgery in February. We chose Encompass as it is very close to home and we had experience when another relative rehabilitated here in 2024. Everything beginning from the intake phone call asking questions in order to tailor a stay that would be perfectly in line with what my son needed after his neurosurgery. The phone call was very thorough with the intake coordinator being warm and understanding to my son's needs. Upon arrival, we were quickly greeted and escor... read more

Business response:

Thank you for trusting Encompass Health with the care of your loved one! 

Briana M.'s profile image
Briana M. 
rating
3 years ago

Best place to recover at after surgery! Every single nurse and pt/ ot were amazing!!! 

Jim H.'s profile image
Jim H. 
rating
4 years ago

We have had an exception experience with this place! My 92 yo mother-in-law took a tumble & needed rehabilitation. This place came highly recommended by her doctor; but my wife, a geriatric RN, being highly protective of her mother as well as fastidious about the care she gets, was a bit more reserved. Now after 1 full week's care & 6 more days to go, I can unequivocally say, we ALL are effusive in our praise of the care Grama's received here as well as the quality & caring diligence every one of her caregivers have shown.... read more

Jessica D.'s profile image
Jessica D. 
rating
6 years ago

Great staff. Came in around 12am because my son was in a crisis and having trouble breathing. We were in the back being treated in less than 15 minutes. Thank you to all the night shift staff. 

D S.'s profile image
D S. 
rating
6 years ago

Very pleased with care , arrived thru ER, admission process easy,simple,Docs were thorough explaining potential diagnosis and plan of care.Everything done as explained.Have a lot of experience with hospitals in different states as well as Texas and was pleased with the care following established standards.Very ,clean ,quiet, comfortable for visitors. If you show courtesy and respect you make yourself more useful when visiting.Brand new equipment,clean iv poles, clean bathrooms for visitors.My only complaint is the paper towe... read more

Susan K.'s profile image
Susan K. 
rating
6 years ago

Skilled nursing facility. I'm here after a total knee replacement. The right time at the tight place. Excellent care, trained therapists. Individual treatment. Highly social atmosphere, you don't have to feel alone. Excellent food and varried menus. Definitely recommend ffg or you or a lived one! 

Business response:

Hi Susan, we're glad we could be here to help. Thanks for sharing, and we wish you all the best in health! 

Frequently asked questions about Encompass Health Rehabilitation Hospital The Vintage

How is Encompass Health Rehabilitation Hospital The Vintage rated?

Encompass Health Rehabilitation Hospital The Vintage has a 4 star rating with 218 reviews. 

When is Encompass Health Rehabilitation Hospital The Vintage open?

Encompass Health Rehabilitation Hospital The Vintage is open now. It is open 24/7.