Encompass Health Rehabilitation Hospital The Vintage

G J. 

on Yelp

5 years ago

Don't come to this hospital. Hospital Infection from surgery and Crenshanda Williams "billing subterfuge". Still disputing a $350 incorrect charge two years later. I visited this hospital ER September 6 2018 7AM for pain in lower abdomen. I was inform within an hour I needed to have an appendectomy right than. While in the ER strapped to IV, billing called my room that they completed my certification with my insurance and all I needed to pay was my copay/coinsurance. The billing lady came to my room and accepted my credit c... read more

Sher R. 

on Yelp

6 years ago

This place is not worried about nothing but billing. They sent my mom home with 6 pages of medicine during the virus. My mom is 64 with many health issues and was not able to get the medicine filled. I called them many times spoke with Kim in the Pharmacy and she could careless. She was rude and talked over me constantly. When I requested to speak with someone in charge they transferred me to voicemails. 

Lauren P. 

on Yelp

7 years ago

Came here bc I was having chest pains as well as pain in my left arm. The woman who took down my information while a tech took my blood pressure was beyond rude. She acted like she could Not have cared less. Was left waiting in the lobby for over 2 hours. I finally got up and left after they wheeled a patient next to me and let her uncontrollably vomit all over the place while they did nothing to help her. I have insurance but I came here bc I was having an emergency. There were people in the corner talking like they knew ev... read more

Linda I. 

on Yelp

7 years ago

If you have an emergency NEVER go here. I went a few days ago and witnessed a girl slide out of her wheel chair passed out. The mother calling for help. Two women came and dragged the girl back into the chair complaining she was not helping them . She was out cold and could not help. It was a horrifying scene. I will never go back there again 

Big S. 

on Yelp

7 years ago

Review for Encompass Rehabilitation Ctr. in Tomball off 249; Idk why Yelp is listing it as Chi St. Luke's.. I would not suggest anyone use this "In Patient" Care facility. And, don't ever let them tell you, you are required to stay 24/7 or hire a sitter, if your family member is a fall risk! Or tell you, you can't leave, or your relative will be discharged! It is why they are there! Insurance pays for their "In Patient" care, and they have scheduled visiting hours. Unforgivable treatment to say the least. I filled out th... read more

C B. 

on Yelp

7 years ago

Any hospital that lets someone bleed out on their ER floor without being seen is A DISGRACE. You can put wet floor signs around the liters of blood but can't help the kid? Everyone that works here is pathetic. Disgusting. 

Terrance D. 

on Yelp

7 years ago

If I could give a zero, I would. Waited for 4 1/2 hours after wife complained about chest pains. I kept asking for assistance. Apparently she was sick enough to wait but not sick enough to be seen. I asked for a recheck of her vitals and it was not done. We finally left. I spoke with the supervisor. He assured me the wait time for every hospital in the area was long. How could he know that? I was 1 of 4 families who left including a family with a sick baby. I saw more police and security than I saw healthcare providers. If ... read more

David M. 

on Yelp

7 years ago

The hospital staff is friendly enough, and the care so far seems OK. But this room 4 North is disgusting. Looks like they have not swept in months. Streaks of I don't know what on the back of the door. This is a hospital and should always be kept clean and smelling clean. Smells of urine. 

Belinda M. 

on Yelp

7 years ago

Dear Katie F. Of CHI St. Luke's Health-The Vintage Hospital....Re: my low rating previously posted on Yelp 5/21/19. I made an appointment, was on time for said appointment, but was stood up by your EEG technician. You should be calling ME with an apology. Not ME calling YOU. If your customer service was better someone from your hospital would have called me that day as I was on the way home. No one ever called and now your response is for me to call you. Ridiculous! Belinda Manning.