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Encore Dental of Jackson Affiliated with The Smilist Dental
- Dentists
- Jackson Township, NJ
About this business
Location details
2275 W County Line Rd, Jackson Township, NJ, 08527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I always have a pleasant experience except for the two girls in the front I think one is Ari and Jess. Both of them are rude over the phone and I overheard them talking about another patient complaining. Jess is very immature and when she doesn't like a patient she gets up and leaves making someone else help them. You are a professional girl working in a professional atmosphere learn to be professional. The office manager is always great and the doctors are fantastic. Giving it 3 stars only because of the unpleasant experien... read more
Dr. Massaro and his staff provided the beat experience I ever had with Dental services. I got excellent care, in a professional setting with outstanding staff. I had Oral Surgery from Dr. Bland who also was outstanding. I am 52 years old and hated to go to the dentist my whole life. Encore Dental in Jackson, NJ has changed that. They make it easy, they make you feel relaxed and the service they provide is outstanding. I recommend anyone who is looking for a better dental experience or needs a dentist to try Encore Dent... read more
The actual doctors and the office manager there get five stars. The rest, zero. It's unfortunate the front staff can make you not want to return. I have good insurance. I don't have to put up with them. I'm sure the office would be filled if they were a. More professional. b. Not so unpleasant. This is just my honest opinion.
I have had a great experience at Encore Dental and will continue to come here for my dental work. The front staff is professional and highly organized. They provide confirmation calls, appointment cards, insurance information and continue to provide answers to my endless list of questions. I have seen a few of the dentist for check ups and everyone is qualified and professional. The entire office is very clean and has such a comfortable atmosphere. I have never waited more then 5 minutes to be taken back to see my dentist. P... read more
I was very happy with this office. My appointment was quick and painless. I got full X-rays and a cleaning and was offered free whiting treatments! I'll definitely be continuing with them.
Encore is the first dentist office that ive felt most comfortable with someone touching my teeth. The office is extremely clean! I did take away one star because the front desk staff is rude in person and on the phone. BUT the girl who did my X-rays, the hygienist, the doctor, AND oral surgeon were all phenomenal.
I agree with some of the other reviewers that the front desk staff can be sharp and cold at times. Sometimes they're super nice and sometimes they're mean depends on the day. One thing I can say though is that all the ladies at the front desk are competent and do their jobs well (outside of being warm and welcoming). They are assertive and efficient (though sometimes cold); they helped clear things up with my insurance i.e I didn't have to call myself and clear things up -they did it for me on multiple occasions. I've be... read more
I was referred to Encore by a friend and could not have been more pleased after my appointment. The staff was extremely helpful and friendly, and Dr. Emma was wonderful. The atmosphere of the office is very well organized and clean. I am looking forward to returning!
Only giving it three stars because once you go in the back, the staff completely changes. News flash to the receptionists at the front... You guys are the most unwelcoming people I've ever come across. Sincerely. It's like you literally have no time for smiling or a pleasant tone of voice. Even on the phone you guys are nasty. With so many of you back there, is hope for at least one of you to be friendly. Nope. And if you are, you're completely out shined by the others. Even my boyfriend who has picked up the phone from yo... read more
Frequently asked questions about Encore Dental of Jackson Affiliated with The Smilist Dental
How is Encore Dental of Jackson Affiliated with The Smilist Dental rated?
Encore Dental of Jackson Affiliated with The Smilist Dental has a 4.5 star rating with 1,022 reviews.
When is Encore Dental of Jackson Affiliated with The Smilist Dental open?
Encore Dental of Jackson Affiliated with The Smilist Dental is closed now. It will open tomorrow at 8:00 a.m.