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Encore Dental of Jackson Affiliated with The Smilist Dental
- Dentists
- Jackson Township, NJ
About this business
Location details
2275 W County Line Rd, Jackson Township, NJ, 08527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Absolutely the worst experience ever. My annual cleaning was less than four minutes long. Both my daughters waited one hour for the dentist to see them and he looked at her teeth, and then left. Then the lady came in to clean her teeth, and that was a total of three minutes. This is disgusting, they overbook, this place is so unprofessional, and doesn't deserve to be in business.
Business response:
We're truly sorry to hear about your disappointing experience at Encore Dental of Jackson. We strive to provide thorough care to all our patients, and it's clear we fell short in your case. Your feedback is invaluable and we'll certainly use it to review our scheduling and service procedures. We hope to have the opportunity to better serve you and your daughters in the future.
Dr. AJ was my dentist. It was terrible care. Office staff was rude too. They extracted a tooth, but left part of it in.
Business response:
We're sincerely sorry to hear about your experience at Encore Dental of Jackson. We strive to provide excellent care and service, and it's clear we fell short in your case. Your feedback is valuable and will be used to improve our services. We hope to have the opportunity to better serve you in the future.
Started with the Jackson practice, and Dr. Emma, 8 years ago. The practice was good THEN. Now, with subpar dentists, and Smilist handling all the billing, the practice has hit bottom. Having spoken to the office, and the smilist, they sound more like collection agents than caring people. The office seems to be filled with folks who are on government insurance and don't pay, SO they over bill and go after folks who do. As someone who lives in an active adult community , and is active with the other communities, I do hav... read more
Business response:
We're truly sorry to hear about your recent experience at Encore Dental of Jackson. Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
This location is nothing like the others (in a bad way) If you are interested in encore visit the tomsriver or brick location. Im not sure if the tomsriver location is still the same considering the top dentist left. I've been to Brick, Tomsriver, and Jackson over the past 7 years. I've also worked for the Brick office prior to becoming a patient. Jackson almost seems like the place they trail and train new less experienced dentists. I'm not a fan of writing reviews but I hope this helps someone!
Business response:
Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
A few months ago I had an appointment with Dr. Girigs at Encore Dental of Jackson NJ. We discussed my entire treatment process. He sugge that have my 8 teeth removed and so I did. When I returned to Dr. Girigs my horror began. Dr. Girigs started talking about a completely different plan, but I have already removed my teeth per his recommendation. When my wife brought up what we discussed during our first visit, the doctor didn't know what to say, so he started accusing me of wanting free dental work. What sane person would h... read more
Business response:
We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately.
Encore Dental does not care about their patients. I had a problem with a new bridge and to make a long story short they would not take responsibility for the problem and actually told me "not to come back!" True story. Do NOT use this practice!
Business response:
We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.
Visited this dentist for new dentures. I experienced 2 cancellations by the dr for health reasons and because the lab wasn't ready. Clearly the dentures presented to me were not made for me as the bite was off and there was a gap between my front teeth! So they filled these in with wax to refit and told me to come back. The bite was better and there was no gap but they were like having a wad of plastic in my mouth and I couldn't talk. After two fittings I was told it was the best they could do. I advised them it was not... read more
Business response:
Thank you for sharing your feedback. We’re sorry if we didn’t match your expectations. Please feel free to give us a call at 516-279-2922, or send an email to patientcare@thesmilist.com with any further comments, concerns, or suggestions you wish to share.
Terrible staff Receptionist thinks she is a dentist and will not follow up on calls. Needed an antibioctic after exstaction took 3 days for the office to finally call in script. During procedure i felt like i was in a butcher shop. I was told my insurance wasnt valid and paid in full, When I got home and called my insurance i was told its been valid since 2014 and covered all procedures. I called the office to exspress my concerns they didnt seem to care , Treated like a number instead of a patient As I spoke with other fri... read more
I was seen by Dr. Elisa Bland. Here is what I came out with: Don't expect this dentist to be courteous, nurturing, caring, or any of those traits you associate with a good dentist. She was arrogant, judgemental, had terrible bedside manners, and behaved as if she owned the world. Oh, and didn't her mommy teach her to say Hello, Please, and Thank you? I came out of her office not knowing who the hell she thought she was, perhaps the last Coca-Cola in the desert... What the hell is the matter with her?...wake up, you are jus... read more
Frequently asked questions about Encore Dental of Jackson Affiliated with The Smilist Dental
How is Encore Dental of Jackson Affiliated with The Smilist Dental rated?
Encore Dental of Jackson Affiliated with The Smilist Dental has a 4.5 star rating with 1,022 reviews.
When is Encore Dental of Jackson Affiliated with The Smilist Dental open?
Encore Dental of Jackson Affiliated with The Smilist Dental is closed now. It will open tomorrow at 8:00 a.m.