Encore Dental of Jackson Affiliated with The Smilist Dental

Angela S. 

on Yelp

9 years ago

I went to encore for a root canal. I had never had one before and I have anxiety when it comes to procedures. The staff was very compassionate understanding patient and helpful to my needs. Dr yeung who did the procedure was quick efficient and thorough. The office is clean bright and the equipment is top of the line. I would highly recommend Encore dental. And I will return for future dental work. 

Jasmina P. 

on Yelp

a week ago

Mostly, I had very good experiences. The last two times, I can't say the same. This last time, I went for a cleaning appointment, and as usual, the hygienist was amazing. My interaction with the doctor was the opposite. Truly unreal. This doctor/dentist needs to go back to school to learn some etiquette and bedside manner, and to take a couple of business courses. I'm not sure he understands where his salary comes from. Awful experience. Do not recommend Encore. Stay away from this place. Got too big and everything went down... read more

Laura M. 

on Yelp

2 weeks ago

Stay away stay away stay away - they overcharge, do shotty work, poor follow up and don't care about anything but money. Had to go to another dentist to fix the damage they did. 

Linda C. 

on Yelp

7 months ago

When I questioned the length of time a procedure was going to take I was told by the female dentist I was welcome to go elsewhere. Then, when I requested a different dentist I was referred to an outside dentist, none of the dentists wanted to take care of me. The staff at this office are the most unprofessional, rudest I have ever had to deal with. If they are threatened by a patient requesting information regarding their care, I would avoid them at all costs. 

Jeffrey B. 

on Yelp

8 months ago

Encore Dental Jackson, NJ. I called them for a price on dental code D2391 which is a composite filling single surface. They said they could not give me price over the phone but come in and they would give me the price since I don't have insurance. I went there and they said I had to get an exam and x-rays just to give me a price. This is a scam, why couldn't they just give the price before the exam. There is no reason why they can't when I gave them the exact code. They are not transparent with their prices. Lets say if I ha... read more

Michelle G. 

on Yelp

a year ago

This review is not a reflection of the doctors, who are excellent. My concerns are specifically about the front desk staff, particularly the billing managers. This practice has gone steadily-down hill since joining the Smilist. The front desk is not the best when patients arrive they ignore you. The folks handling billing are even worse: Whenever a patient receives a treatment plan, they are given an itemized statement outlining the charges, which we are asked to sign. I paid in full for a treatment after insurance coverage.... read more

M G. 

on Yelp

a year ago

Front desk is rude and unprofessional especially the manager Dentist do not care just come in and leave 

Nancy F. 

on Yelp

a year ago

this dental office is ridiculous, they dont care about their patients, all they care is the money they can overcharge their patients, i went in for a free cleaning and they took exays that i didnt need and try to charge an exray fee, also they added two teeth to my partial and i informed them that they stuck out too much and they said give it time, well they are still wrong and they want to charge me again to fix them, now they claim that i have a balance from april that they only just realized so if i dont pay they ate send... read more

Eileen R. 

on Yelp

2 years ago

If there was an option for a zero star rating, that's what I would give this dentist. Having started there with Dr. Emma, years ago, and now having him turn his patients over to others in the practice, I must say the practice has gone down hill very quickly. The front desk women are beyond rude. The cleanings are done so fast, and the work is horrible. I was billed for work that was never done, but was discussed. Once they get their claws into you, it's hard to get the bill corrected. The smilist billing people are only... read more