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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
**** was extremely helpful in resolving an issue with my contract and offered a solution which was far and above what I was expecting. I was very satisfied with his effort to make things right and retain my business and the ability to recommend Endurance to friends and family.
Business response:
****, we are thrilled to learn that you had a positive experience with us! Thank you for your review. - Endurance
I have not used them for service yet but I just called to change the information on a credit and she was very very nice and helpful.
Business response:
Hi, *******. Glad we could help! Thanks for taking time out of your day to leave us a review. - Endurance
Fast service quick response very understanding and what I needed and how to deal with it very professional service
Business response:
Thank you for the 5-star review, ******! We appreciate your support and are grateful to have you as a customer. We're here whenever you need us. - Endurance
I have nothing but good things to say about the company. Every time I have had questions, I would speak with a customer ********************** representative that explained my policy and coverage. It wasn't a rushed conversation. They were in depth
Business response:
Hi, *******. Thank you for rating your experience with us so highly! We're glad our team is able to meet your needs each time you call. We're here for you! - Endurance
Agent was polite and understanding and it was a pleasure chatting with her.
Business response:
Hi, **** We're thrilled to hear you had a great experience with our team! If you have any questions in the future, dont hesitate to reach out. - Endurance
So far so good. I was able to do everything online and everything seems good. Will know exactly how good they are when it comes time to make a claim.
The *** who helped me is very professional and knew his business very well. Very personable and found commonality to put me at ease. He asked very good questions to be able to tailor a plan to suit my needs.
I was very pleased with the agent who enrolled me and explained everything about the policy he was so helpful
My 1st **** gave me what I wanted but never mentioned an additional product so I called back and added it. However in doing so, they lowered my plan to a bare bones program w/o telling me! I printed out my policy and had questions so called back to clarify only to find out I had their lowest program even tho that was NOT what I signed for! Long story short, I got it straightened out but had I not called with questions I would've been stuck w/lower tier plan. We'll see now how it goes once program goes into effect.
Business response:
Hi ******, thank you for sharing your experience with us. Were glad to hear the issue with your coverage was ultimately resolved, but we regret any confusion along the way. Your feedback is important, and wed be happy to go over your plan details at any time. Please feel free to reach us at *********************************** if you need further assistance.Sincerely,The Endurance Team
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 34,018 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open at 8:00 a.m.