This profile has been claimed by the business owner or representative.
Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Endurance is one of the largest providers of vehicle service contracts in the nation and is backed by an AM Best “A” rated insurance company. When your auto manufacturer’s warranty is about to run out or has run out, you’re responsible for any mechanical breakdowns your vehicle incurs. That can lead to thousands of dollars in auto repairs. Endurance can shield you from those high costs with a vehicle protection plan that will pay the mechanic directly for parts and labor.
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I think that all the people I spoke to at my warranty department, and the claims department, were so committed and understanding in helping me through the process in helping me get my truck fixed. But I especially want to thank William ***** who told me all the right steps to follow to get my issues solved. So thank you slot William *****. God bless endurance family.
After almost a year of being a member I had a life circumstance that forced me to cancel my policy. I spoke with two agents. The first agent vesh was very knowledgeable about the policy, reasons for keeping the policy, and potential deals that they can offer to help make the payment lower. He was very persistent. After a day or two I realize that the discount would not be enough and that the cancellation was the only choice I had. I spoke with Mary ***** who was very polite and understanding who also addressed a concern for ... read more
I was ready stop my Service but the representative pumped me up to keep it how it will Benefit me one day
Juan was amazing. I initially called with the intent to cancel my contract due to currently being unemployed. However he offered to take care of next month payment and even threw in a gas card to give me time to look for work without worrying about one of my smaller payments. Thank you again for helping me.
Juan was an absolutely awesome person not only was he so helpful and took care of my cancellation with no worries but he was a truly caring person. More people in customer service should be like him. Thank you.
Vesh was professional and did a great job in resolving a problem for my mother. She had dementia and does not drive yet she signed up for 2 maintenance programs within 4 days Vesh took care of cancelling them out. Also Kay took the time to explain why a second policy was sold to my mother within 4 days. She said the sales person was unable to see this if sold in less than a week since it takes at least a week to populate the queue. These people gave me peace of mind and confidence in your company
Robert ********* not only transferred my existing contract to a new vehicle, he found me better coverage for less money! He is truly a customer focused person. He made this experience fun!
I was ready to cancel the warranty but I spoke with Teniece she was extremely helpful and explained all my concerns. I hope if I ever have a issue with my car they will be there for me .
As far as setting up my plan, they were nothing short of fantastic. I work with corporations all over the nation, and part of what I do requires human behavior assessments as well as identifying the culture within an organization. I was fortunate enough to get the pleasure of working with Michael M who previously served our country and has now been with endurance for the past 15 years. He was originally driven to Endurance as his second career because of an unfortunate circumstance where he was miss informed about an automot... read more
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4.9 star rating with 16,360 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 3:00 p.m.