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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My 3 stars are in reference mainly to the representatives. I personally believe in having insurance coverage on most things. I was originally with ********* with another vehicle. The warranty was ok but the recommended service shops were the issue. So when I purchased an older cash vehicle I tried Endurance. I encounter some vehicle issues a few months after and had a bad experience with the service shop. I came in an specifically gave my information for a warranty claim and they called 3 days later asking for cash payment. ... read more
Business response:
Thank you for sharing your detailed feedback, *********. We're glad to hear that some of our representatives were helpful and took the time to provide options and support. We're sorry to hear about the challenges you experienced during the repair process and with service shops. If you'd like us to review your claim or discuss the concerns you raised, please contact us at *************************************************************so we can assist you directly. Sincerely, The Endurance Team
Hardly any wait time, the representative was very helpful assisting me with my billing info.
Business response:
Hi, *****. Thank you for your review! We're glad you were able to update your billing info so easily. - Endurance
The manager was very cordial and polite, very easy to follow the information he was explaining to me, and was willing to go at my pace, given since my exit from the military my thoughts don't formulate as quickly any more.**** ********** is a very nice man, the world would be nicer with more of them like him.
Business response:
Hi, *******. Thanks for taking time out of your day to leave us a review! - Endurance
Most helpful and tried very hard to solve our problem!
Business response:
Thank you for the review, ********! - Endurance
Great service response to my claim problem with claim coverage china was helpful
Business response:
Hi, *****. We're thrilled to learn that you had a positive experience with us! - Endurance
Called with correct miles and she was very polite and took care of my issue.
I called an Endurance representative (*******) because I had concerns about a noise I heard when my car was in reverse. ******* was very courteous, helpful, and patient. I asked him about seven questions, each time he did research to find the answers. He never made me feel as if I was an inconvenience or taking too much of his time. I really appreciate quality customer **********************. Thank you, *******. I will do another review when I go through the process of getting my car fixed using the Endurance Warranty.
Today I spoke with representative Izzy who was able to answer my questions and address my concerns. He was Professional and very knowledgeable. I called to see why my only claim I submitted was denied. He was the only one who actually explain why.
AWESOME CUSTOMER **********************!!! He was very polite and very informative. I appreciated his willingness to help us in keeping and maintaining our warranty. Great personality as well!!
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 33,979 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.