This profile has been claimed by the business owner or representative.
Epiphany Dermatology
- Dermatologists
- Albuquerque, NM
About this business
Location details
8316 Kaseman Ct NE, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Check in process was great as well as the care
Business response:
Hi, Linda. We are so pleased to hear you enjoyed your experience! Thank you for recognizing our efforts with your generous feedback.
Clinic is nice. The team is super efficient. My critique would be that throughput is your highest priority as a business model and it makes for very short and curt interactions with the clients.
Business response:
Thank you for your feedback. We’re glad to hear you found the clinic welcoming and the staff efficient. We also appreciate you sharing your concern regarding the interaction feeling short or curt. We understand how important it is for patients to feel genuinely heard, cared for, and comfortable during their visit. Your comments will be shared with the team as we continue working to provide not only efficient care, but also warm and compassionate interactions for every patient.
My experience was a very good one. The staff was very professional and friendly. My problems were taken care of and with very little wait time. Thank you.
Business response:
Hi, Kathy. Reading your positive review made our day! Thank you so much for the encouragement and for choosing us.
Cindy Choi and her assistant are superb. Very polite and friendly.
Business response:
Hi, Alison. We're delighted you had such a great experience! Thank you for taking the time to share your kind words.
Rachel was great. Answered all my questions and concerns easily. Very polite and professional as well as very friendly.
Business response:
Hi, Holly. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
Thank you for taking me on for continuation of care for my Skyrizi medication for psoriasis. My past dermatologist at Dermatology of New Mexico dropped me as a patient because they no longer accepted my Insurance which is Humana Gold Plus a Medicare Advantage Plan. The receptionist who I think is the busiest person gave me an appointment the next week was very professional when I arrived to the assistant who had a lot of patience with me, the PA Helen Nguyen who greeted me with a big smile, all made me feel very welcomed, pu... read more
Business response:
Hi, Nancy. We're so grateful for your wonderful feedback and are thrilled that we could provide you with such a positive experience!
Efficient, very personable and knowledgeable staff.
Business response:
Hi, Catherine. We appreciate the kind words and are glad we could provide you with a positive experience!
Office is nice, staff are friendly, Helen Nguyen, our provider, was easy to talk with, kind, and knowledgeable.
Business response:
Hi, Diana. Your feedback is highly appreciated. Thank you for the review!
Very informative , caring and addressed my needs.
Business response:
Hi, Ida. Thank you so much for leaving us a stellar review!
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.7 star rating with 2,174 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is open now. It will close at 5:30 p.m.