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Evercare Protection, LLC
- Auto Insurance
- Scottsdale, AZ
About this business
Location details
7150 E Camelback Rd, Suite 444, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have received 13 Final Notices from these people. How in the world are they still in good standing with BBB? No doubt the target the elderly community and probably have seniors that buy into their scam. So sad
Business response:
To Whom This May Concern:EverCare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list. Thank you and have a great day.
These scammers mailed an alarming FINAL NOTICE regarding my automobile's warranty coverage. When I called to investigate the customer service person continued to talk over me as I was asking questions. He insisted to know how many miles I had on the car. He then thanked me for the information I provided and added that my vehicle will now be covered for an additional 7 years. When I objected to the additional coverage he demanded to know why I wont not want additional coverage.
Business response:
To Whom This May Concern: we apologize that you had rude or poor customer service. However, the customer service experience that you may have had was not with EverCare Protection. Evercare Protection is the administrator of the policies that pay claims for vehicle and home repairs. We suggest looking at the customer code that's on the mailer you received and call to make sure you are removed from that company's mailing list. We believe you have us confused with another company.
They are sending notices to a community of elderly people. These notices are written as (what seems to be) final notices. As if we owe or need to acquire something. When elderly read this they get scared as if they did something wrong or missed a payment. Such notices are just cruel & deceiving. STOP TARGETING THE ELDERLY!
Business response:
To Whom This May Concern:EverCare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list. Thank you and have a great day.
Ive recieved multiple pieces of mail from this company. Ive never inquired from this company for services. They sent me letters for vehicles I dont even own. There are multiple ****** reviews saying the same thing. How they have an "A" with the BBB is blasphemy
Business response:
Dear *****,EverCare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list. Thank you and have a great day.
i just received a letter telling me that i would be liable if i didn't activate with them then after speaking a little about where i purchased my car from he said the wrong place and but thought it was right that gave me a weird feeling and i asked the name of the place that was contacting me i looked it up while still on the phone with him and said no i am all set. It's definitely giving scam vibes no return address no logo with the company's name and look up this " ********* ********" person aka program coordinator
Business response:
To Whom This May Concern:EverCare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list. Thank you and have a great day.
I have no association with this company. I was sent a threatening letter telling me I needed to get my service contract up to date on my car...that this might be my only opportunity to activate my *************** Contract. The letter says to call them by Nov. 7/25 with my vehicle's *** number. If I had a contract with them, wouldn't they already have the *** number? ***, they identified my car's make and model and year correctly, so they must have access to public records that indicate that information. Also, I bought extend... read more
Business response:
Hello,EverCare Protection is the administrator of vehicle service contracts. We DO NOT obtain consumer information. However, 3rd party agencies that sell our policies do and obtain information through a variety of sources, including but not limited to, public and freely available records and databases, online form submissions, web advertisements, and referral partners.
I keep getting threatening correspondence about home warranty expiring. I never had a Home Warranty policy and do not want one.
Business response:
Dear ******,EverCare Protection is the administrator of vehicle service contracts. We DO NOT send offers to potential consumers. The offer you received by mail must have been from a Third Party Selling agent. Please contact whatever company sent you the letter in the mail so that they may remove you from their mailing list. Thank you and have a great day.
This company will harass and deceive you. Don't fall for it
Business response:
Dear ******,EverCare Protection is an A+ rated and accredited administrator of vehicle service contracts that works with dealerships and shops across the country to pay for repairs for our customers vehicles
Like everyone else who left a review, I received a card titled ********************* telling me that my home warranty would expire in a month if I didn't call. I called and was connected to an obnoxious individual who accused me of being negligent in allowing my warranty to expire due to failure to pay my bills. I asked him who this company was because I never heard of them. He told me they are owned by Zurich North America who also underwrites ****************** He demanded I give him a credit card to activate my home warra... read more
Business response:
To Whom This May Concern:Thank you for bringing this to our attention. We sincerely apologize for the experience you described. That is not the level of service we aim to provide.Please know that all calls are recorded for quality assurance and training purposes, and we take reports like yours very seriously. We are currently reviewing the call internally to ensure this situation is properly addressed.If you have any additional details to share or would like to speak with a member of our customer service team, please feel fr... read more
Frequently asked questions about Evercare Protection, LLC
How is Evercare Protection, LLC rated?
Evercare Protection, LLC has a 3.5 star rating with 435 reviews.
When is Evercare Protection, LLC open?
Evercare Protection, LLC is closed now. It will open tomorrow at 9:00 a.m.