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Extra Space Storage
- Self Storage
- Somerville, MA
About this business
Location details
14 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Aurora and Carolina are magnificent. extremely helpful lovely location would highly recommend to any and all to do business with this extra space location they go above and beyond.
Business response:
Hi Sandra, thanks so much for your review! We are thrilled to hear your experience was positive with Auror and Carolina. We are always here to help with your storage needs! Give us a call at (617) 623-7690 or stop by the office if you need anything!
Aurora was very sweet and accommodating. Good price on a unit; appreciated the tip about prepaying to lock in the price.
Business response:
Hi Kelly, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Aurora. If you need anything, do not hesitate to reach out at 888-storage.
I moved and decided to get out of the expensive storage facility that I was using at Assembly Row. I looked around and Extra Space Storage had the best prices online as well as was very conveniently located. The manager is incredibly helpful and super nice. When I needed an extra storage location to put some items before moving into a new apartment, he gave me a second unit near my first and their first month free plan means I was lucky enough to use the facility for only the admin fees for a few weeks. Great facility, s... read more
Business response:
Thank you for your review, Michael! We love to hear that our customers are happy with Extra Space. It's wonderful to know our team has been super friendly and helpful. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
The person on staff was patient and professional throughout the time it took me to set up and move my belongings into storage. Thank you!
Business response:
Thanks for the awesome review, Teddy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (617) 623-7690 if you need anything.
Luis at the East Somerville location was very responsive and helpful throughout the process as we needed storage for a large amount of furniture and materials. He also saved us money by correctly estimating the storage space we needed. I strongly recommend this storage facility and Luis in East Somerville.
Business response:
Hi Jasmine. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Luis. Call us at 888-storage if you have any questions or need assistance with your rental!
Great customer service was able to rent a space the first day. Luis was very friendly and inform us of all details. I would recommend this as an option for storage space.
Business response:
Thank you for the kind words, Marie! We're committed to providing excellent customer service. We're glad Luis was very friendly and informed you of all details. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Site manager Tiago is very helpful and makes the whole process of finding the right size storage unit, identifying the best deal, and setting up a recurring payment smooth and easy (the other person I've worked with at this location was quite the opposite and made everything difficult). Tiago is very professional and helpful.
Business response:
Thanks, Jennifer! We are so glad to hear Tiago was able to help find the best storage unit for your needs. We appreciate your feedback, as it helps us improve our customer service moving forward. Don't hesitate to reach out if you need any future assistance!
I have been using this space for 3 years. I am there almost on a weekly basis to pick up/drop off boxes from our offices. The employees at this location are attentive and so helpful. They go above and beyond the call of duty (holding doors open for you...offering to help if there are no clients in etc). They just make things easy and always with a smile - the place is very clean and works perfectly for storing the extra stuff that doesn't fit in our current space. Can't think of one negative thing to say!
I have worked with storage facilities in the past, both in Somerville and elsewhere. I would highly recommend this business to anyone who has a need for safe, secure storage, at a reasonable price. I have looked at other facities, ant they were either dirty, musty, had few hours, or were too expensive. Extra Space Storage met my needs because the cost is reasonable and it is open, or available, ant all hours. Sometimes, there is a special deal, which lowers the price (always useful!). The clerk I signed up with, Thyago, ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 542 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.