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4515 De Zavala Rd, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The storage facility is clean but a little shady in the evening. I saw what looked like homeless people in the inside of the gated area maybe staying in there car. I also have had a small storage and three years ago I was paying 79 a month I believe has gone up to 130 in the last three years.
Business response:
Thank you for taking the time to share your feedback. We value your input and appreciate your observations about our facility. We're sorry to hear about your experience regarding the evening atmosphere and the pricing changes you've noticed. Our team takes all customer concerns seriously. We would like to address your specific issues in more detail. Please feel free to contact us directly at (210) 493-7800 to discuss your concerns further. We are committed to providing a safe and satisfactory storage experience for all our c... read more
I am so impressed with the service I have received from Extra Space Storage. I have used them for the last 4 1/2 years while living in another country and they have helped me in so many ways. i have also used other storage companies and have never received this wonderful treatment. I highly recommend them, especially if you want to feel secure.
Business response:
Thank you for being a loyal customer, Sandra! Security is our top priority and we appreciate that you have trusted us with your belongings! We're so happy to hear we have your recommendation! If you need anything, do not hesitate to reach out to 888-storage.
A fantastic place! Very clean and well managed. Customer focused and friendly. Very secure with multiple cameras and after hours access.
Business response:
Thank you for your feedback, Pete! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs.
I've used Extra Space in many different states over the years. This location is probably the cleanest...it is immaculate. The staff is very welcoming and friendly. My unit was perfect. I highly recommend this location!
Business response:
Hi Robert, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (210) 493-7800 or stop by the office if you need anything!
I am very happy with this storage facility. Its safe secure and ran well.
I needed a storage right away and they worked with me to give me the best size. Alberto who worked in the office is super friendly. When I was ready to move out they worked with me to not get billed being I was leaving a day after billing date. Then after I moved out they called to make sure I finished moving and that everything was okay. I highly recommend this location.
Business response:
Gail, we are so happy to hear Alberto could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Call us at 888-storage if you have any questions or need assistance with your rental.
Great and clean place and would recommend it to anyone Very clean and Albert was the greatest to work with
Business response:
Hi Mendez, thank you for your review! We're so happy to hear that your experience with Albert and the cleanliness of the facility has been positive! Let us know if you have questions at 888-storage.
this is a great place to go for storage!! it's affordable and they are super nice. Albert is always available to help and he is very understandin. You won't ever leave disappointed! all around 5 stars!!
This Extra Space storage location is always very clean! The management was helpful. This was important since I lived very far away while storing items at this location. The items we kept in storage for four years were in great condition.
Business response:
Hi Joni, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! As always stop by the office or call us at 888-storage if you need anything.
Extra Space Storage has a 4.8 star rating with 949 reviews.
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.