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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 811 S Hampton Rd in DeSoto, TX today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

811 S Hampton Rd, DeSoto, TX, 75115, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9943 reviews
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Stetson Thomas's profile image
Stetson Thomas 
recommend  Recommended
11 months ago

I recommend doing business with this location because I have four several years and I've always had good experiences with any of the managers especially Maegan she's professional she's patient she's friendly she's everything you want and a storage locations management team Maegan is a very helpful young lady can't say enough great things about her! 

Business response:

Thank you for your positive feedback, Stetson! We're thrilled to hear that you've had great experiences with our managers, especially Maegan. We appreciate your recommendation and look forward to continuing to provide you with excellent service at Extra Space Storage. 

Kellye Reeves Hughes's profile image
Kellye Reeves Hughes 
recommend  Recommended
a year ago

Excellent customer service. Maygn was so sweet. She answered all my questions and the price is good too. 

Business response:

Thank you for the excellent rating, Kellye. We are glad Maygn was able to provide exceptional customer service as quickly. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

William Knows's profile image
William Knows 
recommend  Recommended
a year ago

nice people and great prices 

Business response:

Hi William! Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (972) 846-4811 or stop by the facility!  

Blazey Mcsmokesalot's profile image
Blazey Mcsmokesalot 
recommend  Recommended
a year ago

#1 place to store. 1love1space 

Business response:

Hi Blazey, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (972) 846-4811 or stop by the office if you need anything!  

Latisha McNeal's profile image
Latisha McNeal 
recommend  Recommended
a year ago

Very good customer service with Natalie, she is very nice. Kind young lady! Down to earth. 

Business response:

Thank you for the kind words, Latisha! We're committed to providing excellent customer service. We're glad Natalie is very nice. As always stop by the office or call us at 888-storage if you need anything.  

Kedrick Taylor's profile image
Kedrick Taylor 
recommend  Recommended
a year ago

Super friendly customer service from Natalie. Always willing to work with someone and was even on top when I asked if I could transfer. Easy process. 

Business response:

Thank you for recommending us, Kedrick! We're committed to providing excellent customer service. Don’t hesitate to call us at 888-storage if you need anything.  

Zavi Wrld's profile image
Zavi Wrld 
recommend  Recommended
a year ago

Natalie was awesome, she did a wonderful job explaining everything and getting the job done fast highly recommend extra space storage in desoto,Tx 

Business response:

Hi Zavi, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Natalie! Don’t hesitate to call us at 888-storage if you need anything.  

Lashay Oliver's profile image
Lashay Oliver 
recommend  Recommended
a year ago

Loved the customer service. Natalie was a big help getting my unit and explaining even in detail how things will work. 

Business response:

Thank you for the excellent rating, Lashay. We are glad Natalie was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Zabrina Robinson's profile image
Zabrina Robinson 
recommend  Recommended
a year ago

Outstanding customer service. Natalie assisted me in resolving my automatic payment issue. She goes above and beyond to make sure my payments are received in a timely manner. She has always been helpful since the day I move in and I can hear her smile through the phone!🤝 

Business response:

Thank you for the excellent rating, Zabrina. We are glad our manager was able to provide exceptional customer service and has made sure you had no problems with your payments. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 943 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.